Lead Sales Supervisor - Galleria at Sunset

Key Responsibilities

• Aid in training and developing team members on company programs, policies, and procedures.
• Create a positive and welcoming atmosphere for customers through effective engagement.
• Ensure compliance with company policies, procedures, ethical standards, and safety protocols.
• Manage procedures related to cash handling, protection of company assets, and banking.
• Resolve customer and employee concerns in a professional and timely manner.
• Assist in managing inventory.
• Ensure inventory accuracy, maintain proper inventory levels, and communicate inventory needs and trends to management.
• Submit required paperwork in a timely manner, including payroll approvals and other administrative tasks.
• Assist the Shop Manager in providing effective leadership to the retail team, fostering a sales-focused and customer-focused environment.
• Motivate and guide team members to achieve individual and collective sales goals.
• Oversee the day-to-day operations of the retail location in accordance with company guidelines.
• Aid in resolving customer and employee concerns in a professional and timely manner.
• Assist in resolving customer and employee concerns in a professional and timely manner.

Minimum Qualifications

• Minimum 1 year of retail supervisory experience.
• Possess excellent customer service, communication, organizational skills, strong cash handling, and merchandising ability.
• Ability to follow, as well as implement and enforce, company policies and procedures.
• Strong work performance.
• Proven ability to grow the business by seeking sales opportunities and developing a sales-driven team.
• Proven ability to learn new technologies quickly and manage change efficiently, proactively, and in a positive manner.
• Physical ability to carry out the essential functions of the job, including packing candy, stocking shelves, ringing sales, standing, or walking the entire shift and lifting up to 25 pounds frequently.
• Flexibility in working hours, including weekends and holidays.

The pay rate for this position is $23.95 per hour.