Lead Sales Operations Analyst

What You'll Do

• Data Analysis & Strategy
• Identify business challenges and opportunities through data analysis, delivering strategic and tactical recommendations while proactively leveraging AI tools and automation to accelerate insights, improve decision-making, and drive productivity gains.
• Evolve problem-solving frameworks, develop and test hypotheses, and lead the implementation of scalable solutions, including defining success metrics and developing ongoing monitoring plans.
• Demonstrate deep curiosity about emerging AI capabilities and continuously evaluate, experiment with, and integrate AI-powered tools and workflows to improve operational efficiency, analytical rigor, and cross-functional collaboration.
• Reporting & Performance
• Own the process of reporting and analyzing sales pipeline, bookings, headcount, and productivity to identify trends and opportunities for growth.
• Conduct monthly and quarterly analysis to track sales quota achievement.
• Drive the health of the business through performance monitoring, analysis, process improvements, and key insights.
• Planning & Process Improvement
• Provide critical analytical and administrative support for the annual planning process, specifically supporting the design and implementation of sales territory strategy.
• Manage ongoing escalations and act as a key cross-functional point of contact, ensuring smooth operations.
• Support various strategic sales operations projects.

Qualifications

• Bachelor’s degree in math, physics, data science, or other STEM related field. At least 6 years of analytical experience with a proven track record of transforming Sales or Financial Data into actionable strategies.
• Must be highly proficient in Google Sheets / Microsoft Excel, and other data systems like Salesforce.
• Experience leveraging AI in Automation, Workflow Enablement and building AI-powered agents to eliminate manual work and improve efficiency.
• Leverage AI tools to support analysis, content creation and summarization.
• Passion for analytics and experience in a Sales Operations or FP&A Analytics role.
• Strong process development and writing experience.
• Experience with reporting platform such as Tableau or Looker is preferred.
• Demonstrated ability to be highly motivated, a quick thinker and learner, and capable of working independently as well as part of a team.
• Experience utilizing AI in data clean up, analysis and presentation of information as applicable.