Jobs · Business Development · Washington

Lead Sales (Key Holder), Full Time, Bellevue - West Elm

West Elm · Bellevue, WA · 4 days ago
Business Development$21–$23/hrFull-time

About the role

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

Overview of the Lead, Sales (Key Holder) Role

You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.

Responsibilities

  • Create engaging experiences for customers by sharing expertise on enhancing your home
  • Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
  • Supervise to ensure store is meeting financial goals and associates are providing World-Class service to our guests
  • Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on-duty shifts
  • Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority

Criteria

  • Effective communication, organization and leadership skills
  • Proven ability to motivate and influence others through personal actions and examples
  • 1-3 years retail sales experience with shift supervision experience preferred
  • 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

Physical Requirements

  • Must be able to be mobile on the sales floor for extended periods of time
  • Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

Benefits

  • A competitive compensation package including pay and benefits
  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
  • Cross-brand and cross-functional career opportunities
  • Online learning opportunities through brand specific resources and WSI University

Pay

The anticipated pay range for this role will be: $21.00-$23.00 per hour.

Schedule

Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Qualifications

Must be able to be mobile on the sales floor for extended periods of time

Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

Skills

Effective communication, organization and leadership skills

Proven ability to motivate and influence others through personal actions and examples

Benefits

  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
  • Cross-brand and cross-functional career opportunities
  • Online learning opportunities through brand specific resources and WSI University

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