Lead Sales (Key Holder)

About the role

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

Role Overview

You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.

Responsibilities

• Create engaging experiences for customers by sharing expertise on enhancing your home
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
• Supervise to ensure store is meeting financial goals and associates are providing World-Class service to our guests
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on-duty shifts
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority

Criteria

• Effective communication, organization and leadership skills
• Proven ability to motivate and influence others through personal actions and examples
• 1-3 years retail sales experience with shift supervision experience preferred
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

Physical Requirements

• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
• Cross-brand and cross-functional career opportunities
• Online learning opportunities through brand specific resources and WSI University

Williams-Sonoma, Inc.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.