Lead Sales Associate

Key Responsibilities

• Support management with product sales and acquisition
• Handle store opening and closing procedures
• Execute strategies to meet product acquisition, production, and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Aid others with basic register problem solving

Qualifications

• High School Graduate or Equivalent
• Retail experience required
• Basic computer skills including Point of Sales System and payroll program
• Proficient cash handling and accurate change-giving abilities
• Strong customer service orientation
• Certified (if applicable)
• Valid Driver's License and personal transportation for bank runs
• Pass a Motor Vehicle Record Search
• Physical requirements: regular standing, using hands, handling, feeling, hearing, and talking; frequent walking and reaching; occasional climbing, balancing, stooping, kneeling, or crouching; lifting up to 25 pounds; specific vision abilities required: close vision, distance vision, and ability to adjust focus
• Work environment: store environment with quiet to moderate noise level, may be dusty and experience temperature fluctuations based on weather, may stand for extended periods, travel may be required to various locations for work or training

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment
• Comprehensive benefits package

Work Environment

• Store environment with quiet to moderate noise level
• May be dusty and experience temperature fluctuations based on weather
• May stand for extended periods
• Travel may be required to various locations for work or training