Lead RN Transfer Center

At Medical City Plano, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Responsibilities

• Oversees daily operations consistent with the departmental goals
• Monitors orientation of new staff through collaboration with preceptor
• Serves as the primary point of contact (while on duty) in the absence of Transfer Center (TC) leadership
• Assists management with scheduling and covering open shifts
• Responsible for QA/QI of data, phone calls, and reports
• Strives to improve current operations by identifying inefficiencies
• Meets with leadership regularly to effectively communicate and resolve issues
• Works as a liaison between staff and leadership
• Plays a vital role in emergency operations
• Assists in data collection, monitoring, evaluation, and analysis of data
• Monitors the call queue for the Transfer Center

Requirements

• Graduate from an accredited school of nursing
• Bachelor of Nursing preferred
• Prior management/supervisory experience in a healthcare-related field preferred
• Minimum 5 years of healthcare experience (required)
• Critical Care or Emergency Department experience preferred
• RN License in the states where the HCA facilities for that Division are located – multi-state license required if Transfer Center covers more than a single state (may be obtained upon hire)

Schedule

• 12-hour shifts (required)
• Flexibility in scheduling (required)
• Rotating weekends (required)
• Holiday shifts (required)

Benefits

Medical City Plano offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts

Note: Eligibility for benefits may vary by location.