Lead Residential Electrician

Key Responsibilities

• Install, maintain, inspect, troubleshoot, and repair existing residential electrical systems (with occasional light commercial work)
• Respond to service calls, perform planned maintenance, inspections, and new installations
• Ensure all work complies with company standards and the National Electrical Code (NEC)
• Verify all completed work to prevent errors and callbacks
• Maintain a professional appearance and positive demeanor on every job
• Communicate clearly with customers before, during, and after work is performed
• Build trust and clearly explain recommended services and their necessity
• Never recommend or sell unnecessary services or products
• Present pricing using the Straight Forward Pricing Guide
• Resolve customer concerns promptly and professionally
• Deliver invoices and collect payment upon job completion

Standards & Professionalism

• Wear company-issued uniform and ID at all times
• Protect customer property using floor savers, boot covers, and drop cloths
• Keep jobsites clean, safe, and organized
• Maintain cleanliness and organization of company vehicles

Communication & Teamwork

• Communicate daily with the Manager or CSR regarding job status, scheduling, and issues
• Debrief with the office after each service call
• Participate in ongoing training and team meetings
• Contribute positively to company culture and teamwork
• Supervise and support other team members when required

Operational & Performance Expectations

• Meet or exceed monthly sales goals, conversion rates, and average ticket metrics
• Maintain accurate truck inventory and material organization
• Prioritize safety on the job and while driving
• Work efficiently while maintaining high quality standards
• Account for consistent delivery of high levels of customer satisfaction
• Achieve individual and company performance goals
• Maintain a professional image and respectful attitude at all times
• Perform work efficiently, safely, and to company standards
• Schedule Full-time position
• Some nights, weekends, on-call shifts, and overtime required
• Flexible end times based on workload

Requirements

• Minimum of four years of relevant electrical experience
• Strong working knowledge of electrical installation, maintenance, troubleshooting, and repair
• Valid driver’s license
• Ability to pass random drug testing
• Clean criminal background
• Ownership of required tools

Skills & Attributes

• Excellent customer service and communication skills
• Strong problem-solving ability
• Self-motivated, dependable, and adaptable
• Ability to work independently and as part of a team
• Commitment to ongoing training and professional growth