Lead Residential Counselor (Mental Health Services)

About the role

Provides direct service in a GLE/SIE residential setting. Helps Persons Served (PS) in residence overcome barriers to, and prepare for, living independently. Implements PS Treatment Plan support interventions as coached and supported by Team LPHA Clinician. Assumes administrative officer roles in the program to support the Program Director in performance of their duties and responsibilities. Liaisons with families as needed. Supports PS in obtaining and understanding medical and psychiatric care as needed. Administers PS medications following Medication Administration Program (MAP) policies and procedures. Provides crisis interventions to PS when needed. Provides physical site maintenance. Ensures a safe, comfortable and clean environment.

Responsibilities

• Affirms the Program Director in orienting PS who are new to the residence.
• Collaborates with Integrated Team members as needed to address needs of PS.
• Implements PS Treatment Plan interventions as coached and supported by the Team LPHA Clinician.
• Performs day-to-day assignments as directed by the Program Director.
• Uses recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent and strengths-based approaches with PS.
• Adheres to safety, maintenance, Human Rights and other operational policies and procedures.
• Serves as a Medication Officer, Safety Officer, Human Rights Officer as assigned by the Program Director.
• Schedules and facilitates group meetings of PS in the residence weekly to include menu input.
• Performs primary grocery shopping weekly or as needed for the residence.
• Complies with physical site licensing standards and regulations.
• Stores, administers, documents, and disposes of PS medication consistent with Medication Administration Program (MAP) requirements, funding source regulations and company policy, if applicable.
• Ensures program compliance with Vinfen MAP protocols.
• Teaches PS medication management.
• Creates opportunities for PS to participate in the smooth operation of the residence, including participating in meal preparation, physical site maintenance, etc.
• Encourages social interaction between residents and help create a collaborative environment where ACCS GLE SIE Lead PS, family, friends, and others important in the lives of PS are welcome, respected and valued.
• Serves as a resource for neighbors.
• Helps PS prepare meals.
• Acts as an advocate for PS.
• Participates in trainings; attends supervision and staff meetings as requested.
• Completes all required documentation.
• Contributes to program’s quality improvement goals and objectives.
• Helps PS use crisis intervention techniques when necessary.
• Accesses on-call back up when needed.
• Supports the provision of evidence-based practices and best practices to PS, including Motivational Interviewing; Harm Reduction; Housing First; Stages of Change; Wellness Recovery Action Plans (WRAP); Seeking Safety and Cognitive Behavioral interventions.
• Completes Infection Control Inventory for the residence.
• Assists the Program Director with organization of surveillance testing of staff and PS as needed.
• Completes incident documentation as needed.
• Performs physical site maintenance activities following maintenance schedule.
• Performs other related duties, as assigned.

Qualifications

• A high school diploma or equivalent is required.
• An associate’s degree in a human service discipline is preferred.
• One year as a residential counselor in a setting working with PS facing mental health challenges is preferred.
• One to two years of job-specific experience in the human services field is preferred.
• Bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions are encouraged to apply.
• Driving is a requirement for this position using either a Vinfen van or personal vehicle.

Additional Certifications Required

• CPR required within two weeks of hire.
• First Aid required within two weeks of hire.
• MEDICATION ADMINISTRATION PROGRAM (MAP) required within 90 days of hire.