Lead Registration

Responsibilities

• Ensure smooth patient flow, quality registration, maximum Point of Service patient collections, and outstanding customer service.
• Coordinate break and lunch times to ensure coverage needs are met and applicable employees receive a lunch break.
• Assist Supervisor in managing fluctuations in volume by requesting reinforcements if volumes are high and flexing staff if volume is low to meet productivity expectations.
• Serve as a resource for other employees on policies/procedures, being knowledgeable regarding all duties within the department.
• Under the Supervisor's direction, take the lead in assuring compliance and completion of all daily duties within the department.
• Set the example in exemplary customer service and overall conduct, relating well to patients, visitors, physicians, other departments, management, and employees in own department.

Qualifications

• High School Diploma or equivalent required.
• Extensive knowledge of Patient Access required.
• Certified Healthcare Access Associate (CHAA) preferred.
• Exceptional interpersonal and organizational skills.
• Demonstrated leadership and management abilities.
• Extremely high degree of attention to detail.
• Good written and verbal communication skills.
• Ability to prioritize.
• Good analytical and problem solving skills.
• Proficiency in Microsoft Word and Excel.
• Ability to effectively manage multiple demands and function well under pressure.

Pay

A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $17.01 to $24.16. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Benefits

The company offers a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. The Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being.

Schedule

Full Time, Days