Lead Registration Assistant MRI

Responsibilities

• Oversight of daily registration activities to ensure patients are welcomed, accurately registered, and receive excellent customer service.
• Supports front desk operations by verifying insurance and demographic information.
• Aids in scheduling and serves as a first point of escalation for registration staff.
• Provides guidance, training, and support to the registration team.
• Maintains productivity and compliance standards.

Qualifications

• High school diploma or equivalent.
• Minimum 2-3 years of experience in patient registration, scheduling, or healthcare front office.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of HIPAA.

Preferred Job Requirements

• Prior experience in a lead or senior registration role.
• College or coursework in healthcare administration or business.
• Experience in a busy clinical setting.
• Bilingual proficiency may be an advantage.
• Familiarity with Microsoft Office Suite and database management.