Lead QA Engineer Dynamics 365

Lead QA Engineer – Dynamics 365 Summary: We’re seeking a Lead QA Engineer to drive quality across an enterprise Dynamics 365 CRM platform. You’ll lead a team of QA engineers, own both automated and manual test strategy, and work on several projects at once. You’ll make sure releases are reliable, perform well and meet design standards. The role combines hands-on testing with team leadership and brings an enterprise-level view to quality decisions. Key Responsibilities Lead QA initiatives across multiple concurrent projects, keeping deliverables on schedule and within budgetDesign, implement, and execute automated and manual test plans to find defects and verify system functionalityMentor, coach, and train QA engineers, and help set and track individual development goalsPartner with other technical teams to run end-to-end testing of integrated systemsBuild and maintain QA documentation, standards, and best practicesLead knowledge sharing across the team and take a leadership role on cross-functional initiativesHelp recruit and develop team members, and manage direct reports when assignedWork within an Agile delivery environmentTake part in an on-call rotation for critical after-hours issues Required Skills 6–8 years of QA experience, including leading or mentoring other engineersDeep knowledge of Dynamics 365 Sales, Customer Service, and Customer Insights – JourneysStrong grounding in QA best practices and methodologiesHands-on experience with test automation, SQL querying for data validation, and API testing (e.g., Postman)Experience testing integrated systems end to endBachelor’s degree or equivalent experience Bonus Skills Experience with Customer Data Platforms (CDPs)Relevant Microsoft or QA certificationsExperience testing Power Platform solutions No 3rd Party Applications Please! #ValoreMVP