Lead Psychiatric Technician

About the Role

The Lead Psychiatric Technician works under the supervision of the Lead Nurse or other Licensed nursing personnel to provide direct care services to patients who are residents of the Youth Diversion Center. The position also helps to support the unit by supervising assigned staff. The Lead Psychiatric Technician should maintain a safe and secure environment for all patients in crisis environment and provide support services to Nursing and Clinical Treatment teams. The position may also perform delegated nursing tasks and therefore would be under the supervision of a licensed nurse personnel when performing tasks.

Responsibilities

• Milieu Safety & Prevention: Maintain a physically and emotionally safe environment at all times; conduct regular safety rounds and environmental checks; identify early signs of agitation and intervene using approved de-escalation techniques; maintain active supervision and engagement throughout the shift; participate in approved crisis intervention techniques when necessary to ensure safety.
• Youth Support & Engagement: Assist youth with activities of daily living, including meals, hygiene, and structured programming; reinforce positive behavior and model appropriate conduct; support clinical and nursing teams in implementing treatment plans; maintain professional boundaries while building appropriate rapport.
• Medication Administration: Complete required medication administration training and competency validation; administer medications as delegated by licensed nursing staff; follow all medication safety procedures; monitor and report concerns to nursing immediately.
• Documentation & Administrative Responsibilities: Complete required electronic shift reports before the end of each shift; accurately complete youth scorecards, meal logs, environmental forms, and required safety documentation; submit supply requests as needed; maintain accurate mileage logs when operating agency vehicles; complete additional required program or compliance forms as assigned; ensure documentation is timely, objective, and in accordance with agency standards.
• Unit Organization & Environmental Upkeep: Maintain a clean, organized, and structured unit environment; assist with housekeeping duties when needed; ensure common areas, bedrooms, and workspaces remain orderly; remove environmental hazards and report maintenance concerns promptly.
• Performs other related duties as assigned

Qualifications

• High School Diploma or General Education Diploma
• 2 years of direct care experience in psychiatric or behavioral healthcare environment preferred
• Supervises assigned staff, assures completion of designated assignments, and implements corrective actions with no more than two documented exceptions in a 12 month evaluation period
• Must have a valid driver's license

Required Knowledge, Skills & Abilities

• Understanding of Standard Precautions and Infection Control Procedures
• Knowledge of and the ability to apply Handle with Care Crisis Intervention Techniques (HWC III)
• Effective communication and interpersonal skills
• Ability to coordinate patient care with treatment team

Benefits

• Robust retirement plan with generous company matching
• Prior service credit accelerating Paid Time Off accrual
• Cell Phone Discounts
• Exclusive entertainment deals through Tickets at Work
• Free Headspace subscription for mental wellness
• Employee Assistance Program
• Student loan forgiveness eligibility as a qualifying entity

Schedule

Evening Shifts 3-11, rotating weekends 11-11, two 12s, two 8s, flexible.