Lead Programmer Analyst

The Lead Programmer Analyst will analyze, design, develop, test, implement, and maintain software applications and systems to meet our organization’s needs. The Lead Programmer Analyst will collaborate with various stakeholders to understand business requirements and translate them into technical solutions. They will also participate in all phases of the development lifecycle, from concept and design to testing and deployment. Duties And Responsibilities Serve as the lead resource to design, develop, code, test, debug, and document major software applications using programming languages (e.g. Java, JavaScript, TypeScript, Python, SQL), integration tools (APIs), and middleware (e.g. Message Queueing, Event Streaming, API Gateways), leveraging relevant experience, and knowledge of industry best practices, regulations, and requirements.Collaborate with business users, technical resources, and other stakeholders to gather and analyze requirements for new software applications and enhancements to existing systemsLead code reviews, unit testing, integration testing, and system testing to ensure high-quality software solutions. Promote the use of automationProvide technical support and assistance to end-users, including troubleshooting software issues, answering questions, and providing training as neededDevelop and maintain workflows, data, and data integration solutions to support business processes and reporting needs, within a DevOps framework.Troubleshoot and resolve technical issues, performance problems, and software defectsEnsure timely resolution of support tickets within Service Level Agreements (SLAs) and engage with vendor support as needed to resolve escalated issuesStay current with emerging technologies, industry trends, and best practices in information technology, and share with the team.Provide technical guidance, code review leadership, and mentoring to Programmer Analyst staff, serving as a technical lead on integration and platform projects assigned.Participate in or organize team activities. Represent the college and the Information Technology team in all interactions.Other duties may be assigned as needed Required Qualifications Associate’s degree in a related field6 years of relevant experienceExpert experience as a software developer or programmer analyst, with proficiency in programming languages (e.g. Java, JavaScript, TypeScript, C#, Perl, Python, SQL, HTML)Experience with Ellucian Banner ERP or similar enterprise resource planning systems and Integration Platform as a Service (iPaaS) solutions.Hands-on experience building and supporting integrations on the Ellucian Ethos integration platform or similar middlewareKnowledge of relational databases and related solutions, cloud technologies, APIs, and programmingStrong analytical and problem-solving skills, with the ability to understand complex business requirements and translate them into technical solutionsExperience with development methodologies such as Agile, Scrum, or WaterfallExcellent communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholdersAbility to work independently and collaboratively in a fast-paced environment, managing multiple tasks and priorities effectively Preferred Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field4 years of relevant experienceKnowledge of SaaS (Software as a Service) solutions and cloud-based technologies in the higher education sectorCertification or training in relevant technologies and tools, including Ellucian Banner and related productsProficiency in using and managing reporting tools and solutionsRobust experience working with APIs (Application Programming Interfaces) for data integration and interoperability All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of any employment visa including student visas. Since opening its doors for the first time on September 24, 1964, the Community College of Rhode Island has created a strong foundation as the state’s only associate degree-granting institution serving all Rhode Islanders with an affordable, high-quality education. CCRI participates in E-Verify.