Lead Program Manager- HSPRS/Caminos Nacional

About the role

The Lead Program Manager manages the coordination of monitoring and oversight activities to support operational efficiency and program compliance across the Caminos Nacional program. Key responsibilities include supervising a team of Program Managers, ensuring essential functions are met, and providing supportive coaching and mentoring.

Responsibilities

• Directly supervises a team of Program Managers to ensure essential functions are met.
• Works with the Program Director to ensure monitoring, compliance, and project implementation processes are successful and adapts as appropriate to meet the changing needs of the program.
• Develops Caminos Nacional best practice standards in accordance with guidance from the Program Director and Executive Director.
• Supports subgrantee programs to ensure compliance with state and federal regulations and meet Everstand, Office of Refugee Resettlement, and accreditation best practice standards.

Requirements

• Bachelor’s Degree in a human service-related field.
• A minimum of 2 years related experience with quality improvement activities such as auditing, data analysis, corrective action plan creation, or systems implementation.
• A minimum of 1 year experience in overseeing an Office of Refugee Resettlement program such as Residential Shelters, Foster Care, or Home Study/Post-Release Services.
• Demonstrated ability to manage and direct project objectives independently via careful operational coordination, planning, and execution.
• Experience with state licensure and national accreditation or familiarity with these processes.
• 3 years documented, progressively responsible experience in the field of child and family services and/or behavioral health care.
• Proven capacity to design and deliver a range of training and technical assistance programs to build full range of capacities for program operations.
• Experience with funding regulations, standards, and requirements.

Qualifications

• Master’s degree in a human service-related field preferred.
• Experience with state licensure and national accreditation or familiarity with these processes.
• 3 years’ experience with focus on quality improvement activities and/or managing program budgets, grants, or contracts.
• Proven capacity to design and deliver a range of training and technical assistance programs to build full range of capacities for program operations.
• Experience with funding regulations, standards, and requirements.

Skills

• Ability to effectively express ideas clearly and concisely, orally and in writing.
• Computer literate.
• Knowledge of and familiarity with Everstand and Office of Refugee Resettlement Policy and Procedures relating to the care and supervision of Unaccompanied Children.

Benefits

At Everstand, we offer:

• Generous Paid Time Off.
• Paid leave.
• Comprehensive Health Coverage.
• Tuition Reimbursement.
• Retirement Savings.
• Additional Benefits.