Lead Program Manager

About the role

The Security Program Management role is a force multiplier for the Infosec organization, partnering closely with engineering teams across Tricentis to deliver impactful and scalable security initiatives. The team drives Infosec’s partnership program, enabling customers and stakeholders to meet their goals securely. You will collaborate with leaders inside and outside Infosec to align on strategic goals and vision, furthering security roadmaps for partnering teams in a business‑driven way. As a driver of results, you will map requirements, plan solutions, confer with experts, and execute strategies that strengthen the Tricentis security program. Your portfolio may include technology implementations, security risk mitigations, and strategic IT initiatives.

Responsibilities

• Develop executive reporting mechanisms for measuring InfoSec team performance metrics (SLAs and KPIs).
• Report on the effectiveness of security processes to IT and InfoSec leaders.
• Develop project plans using standardized documentation templates such as WBS, formal agendas, and action‑item trackers, managing documentation and completion throughout the project lifecycle.
• Engage key stakeholders and project sponsors from discovery to project close, prioritizing and managing scope, cost, and timelines.
• Host weekly syncs, documenting milestones, action items, and escalation points.
• Conduct deep‑dive meetings with stakeholders and SMEs as projects dictate, documenting minutes and required actions, and developing timelines for resolution.
• Validate the workflows and processes of incoming opportunities.
• Act as a communication champion, managing expectations and competing agendas of various stakeholders and project priorities.
• Collaborate with internal and external partners on process and operational improvements throughout the project cycle, troubleshooting when discrepancies arise.
• Manage key stakeholder relationships and expectations throughout the project life cycle.
• Conduct project closure processes and contribute to organization‑wide procedure improvements using lessons learned.

Requirements

• 7+ years of experience in project management.
• 7+ years in information security or IT auditing, working directly with IT partners.
• Excellent English written and verbal communication skills.
• Strong problem‑solving skills.
• Excellent attention to detail with a commitment to accuracy and quality.
• Self‑starter willing to support project teams.
• Awareness of GDPR, CCPA, and other ROW privacy regulations.

Preferred Qualifications

• PMP, Agile, and/or Lean Six Sigma experience and/or certifications.
• CISSP, CISA, or other security certifications.
• Experience in deployment of new security technologies.
• Proficiency in endpoint, network, cloud, and application security.