Lead Product Quality - Data Analyst

Job Summary

The Lead Product Quality Data Analyst plays a critical role in shaping data-driven decision making across Harley-Davidson’s global Quality organization. This role leads the strategy, development, and delivery of advanced analytics that drive improvements in product quality, warranty performance, and customer satisfaction.

Job Responsibilities

• Strategic Leadership
  • Define and lead analytics strategy for warranty and quality data
  • Establish best-in-class approaches for data visualization and user interaction
  • Act as global SME for product quality analytics
• Analytics & Insights
  • Apply advanced analytics techniques, including predictive modeling and machine learning, to anticipate quality risks
  • Develop scalable data solutions and automate data pipelines for improved efficiency
  • Ensure data accuracy, integrity, and governance across quality systems
  • Leverage modern analytics tools and AI capabilities to enhance insight generation
• Data Product & Reporting
  • Design and deliver dashboards, KPIs, and self-service analytics tools
  • Standardize quality metrics across global operations
  • Improve accessibility and usability of data across stakeholders
• Operational Support
  • Support investigations into emerging quality concerns
  • Lead warranty review cadence and decision-making forums
  • Enable data-driven problem-solving (e.g., 8D, root cause analysis)
• Cross-Functional Leadership
  • Partner with Engineering, Manufacturing, Warranty, and Supplier Quality
  • Influence decision-making at multiple organizational levels
  • Coach and mentor analysts and business stakeholders

Education Requirements

• Education Specifications: A bachelor’s degree in a relevant quantitative discipline preferred. Advanced training in statistics, predictive analytics, business intelligence or a related field is preferred.

Experience Requirements

• This position typically requires 8+ years of experience in data analytics, preferably in manufacturing or product quality environments.
• In addition, the successful candidate will have demonstrated the following:
• Proven track record of influencing business decisions through data insights
• Experience supporting quality systems, warranty analysis, or field performance analytics strongly preferred
• Demonstrated ability to work in ambiguous environments and lead cross-functional initiatives
• Proven expertise with various quantitative techniques, data formats, and methodologies
• Data Visualization: Power BI, Tableau
• Data Processing: SQL, Alteryx, Python, R
• Statistical Methods: Reliability analysis (Weibull), regression, hypothesis testing
• Data Platforms: Experience working with large, complex datasets across multiple systems
• Demonstrated ability to lead without authority and influence cross-functional teams
• Experience presenting to senior leadership and driving actionable outcomes
• Ability to translate complex analytics into clear business narratives
• General knowledge of manufacturing processes (assembly, machining, welding) a plus.

Pay Range

$107,100 - $165,900

Benefits

• Annual bonus programs
• Health insurance benefits
• A 401k program
• Sites: Employee fitness centers and employee stores
• Employee discounts on products and accessories
• More

Application Instructions

Applicants must be currently authorized to work in the United States.