Lead Product Manager, Personal Loans

About the role

Happen Bank is seeking a Lead Product Manager to tackle complex, ambiguous, and cross-cutting issues in the personal loans portfolio. This role involves shaping portfolio-level strategy, framing new strategic opportunities, and aligning portfolio roadmap priorities with senior business partners.

Responsibilities

• Drive improvements in funnel conversion and customer experience through data-driven insights and validated customer research
• Frame high-value problems the team has not yet identified: synthesize market signals, customer evidence, and business performance into new strategic opportunities
• Conduct continuous product discovery: build deep customer expertise through direct research, validate opportunities with evidence, and challenge assumptions
• Develop and manage a clear, evidence-grounded product backlog and roadmap, communicating strategy and tradeoffs to cross-functional leadership
• Align portfolio roadmap priorities with senior business partners, ensuring shared understanding of tradeoffs and investment rationale across the team
• Write clear problem statements, PRDs, Epics, stories and acceptance criteria that set the standard for how the team communicates with Engineering
• Partner with Product Delivery Management on portfolio planning, dependency management, and launch coordination
• Explore the use of emerging AI solutions and actively use modern AI tools to elevate research, synthesis, experimentation, and product development

Requirements

8+ years of product management experience, experience working in regulated consumer fintech environments, demonstrated practice of continuous product discovery, proven ownership of high-traffic digital products with measurable customer and business outcomes in complex, regulated environments, strong analytical orientation and comfort defining KPIs and working closely with data, recognized cross-functionally as a trusted partner, ability to clearly articulate strategy, frame tradeoffs, and influence senior leadership across technical, business, and regulatory audiences, track record of leveraging AI tools to elevate product thinking, analysis, and execution quality, Bachelor's degree or higher, or equivalent combination of education and experience.

Qualifications

Strong analytical orientation and comfort defining KPIs and working closely with data, recognized cross-functionally as a trusted partner; proactively builds alignment and brings stakeholders together across Engineering, Risk, Compliance, Design, and business teams, Ability to clearly articulate strategy, frame tradeoffs, and influence senior leadership across technical, business, and regulatory audiences, Strong product judgment recognized by peers; others seek your input on their hardest problems, Track record of leveraging AI tools to elevate product thinking, analysis, and execution quality, Bachelor's degree or higher, or equivalent combination of education and experience.

Skills

Strong analytical orientation and comfort defining KPIs and working closely with data, recognized cross-functionally as a trusted partner; proactively builds alignment and brings stakeholders together across Engineering, Risk, Compliance, Design, and business teams, Ability to clearly articulate strategy, frame tradeoffs, and influence senior leadership across technical, business, and regulatory audiences, Strong product judgment recognized by peers; others seek your input on their hardest problems, Track record of leveraging AI tools to elevate product thinking, analysis, and execution quality.

Benefits

Medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave, and more.

Pay

The target base salary range for this position is $187,000 - $215,000.

Schedule

We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered.