Lead Product Manager, Identity & Evidence Verification

What You’ll Do

• Own the Identity Verification Platform
• Lead the strategy and roadmap for CLEAR’s identity and evidence platform across consumer (CLEAR+) and enterprise (CLEAR1) products
• Build reusable proofing, verification, and evidence services that power all CLEAR surfaces (mobile, web, airport, partner integrations)
• Advance Identity Assurance & Evidence Systems
• Expand and optimize source verification to improve assurance, reduce cost, and increase coverage
• Define how identity is established (proofing) vs. continuously evaluated (signals), and evolve both layers over time
• Drive alignment with National Institute of Standards and Technology frameworks (e.g., IAL2/IAL3) while maintaining flexibility for real-world use cases
• Build a Scalable, Reusable Identity Layer
• Decouple identity from individual products—ensuring identity can be created once and leveraged across multiple experiences and relying parties
• Develop systems for evidence storage, re-use, and auditability to support network-level advantages
• Ensure interoperability with emerging standards (e.g., mDoc / ISO 18013-7)
• Optimize Cost, Performance, and Resiliency
• Drive down cost per proofing/verification through orchestration, vendor strategy, and intelligent fallback systems
• Improve success rates and reduce false negatives/positives across all identity flows
• Build resiliency into critical identity services to support high-scale, real-time environments
• Own Data Integrity, Observability, and Compliance
• Treat data integrity and traceability as first-class requirements across all identity systems
• Build reporting, alerting, and audit tooling across all assurance layers and dependencies
• Ensure systems are proactively compliant with regulatory and audit requirements—not reactive
• Drive Cross-Platform Experiences
• Ensure seamless interoperability between airport, mobile, web, and partner experiences
• Identify and eliminate friction across enrollment, verification, account management, and recovery flows
• Enable new identity-powered experiences across CLEAR+ and CLEAR1 ecosystems
• Lead Cross-Functional Execution
• Partner with engineering, design, operations, legal/compliance, and external partners
• Translate complex identity and regulatory requirements into clear product direction
• Drive alignment across teams and hold stakeholders accountable to outcomes
• Operate as a Domain Leader
• Serve as an internal expert on identity, proofing, and verification
• Stay ahead of industry trends (fraud, deepfakes, synthetic identity, standards evolution)
• Continuously identify opportunities to strengthen CLEAR’s identity moat

What You’re Great At

• 8+ years of product management experience, preferably in identity, fintech, security, or highly regulated environments
• Strong technical fluency across backend systems, APIs, and distributed architectures
• Deep understanding of identity proofing, authentication, and fraud systems (e.g., document verification, biometrics, device intelligence, data corroboration)
• Familiarity with standards such as NIST 800-63 or equivalent assurance frameworks
• Exceptional analytical skills—ability to decompose ambiguity and identify root causes quickly
• Proven ability to define and execute multi-quarter strategies across complex systems
• Strong grasp of cost structures and ability to drive meaningful efficiency improvements
• Relentless focus on measurement—defines success through clear metrics and outcomes
• Able to balance customer experience, security, compliance, and business goals
• Excellent communication and stakeholder management skills in a highly cross-functional environment
• High ownership mentality—operates with urgency, accountability, and attention to detail

How You'll Be Rewarded

• Holistic total rewards, including comprehensive healthcare plans, family-building benefits, flexible time off, annual wellness stipend, free OneMedical memberships, a CLEAR Plus membership, and a 401(k) retirement plan with employer match
• Total compensation range for this role is $300,000-$350,000, depending on levels of skills and experience
• This role will be eligible for refresh equity grants as part of our ongoing compensation program
• Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance
• All stock based compensation will be subject to the terms and conditions of applicable agreements