Lead Product Manager, AI Strategy & Execution (Hybrid)

About the role

In this role, you will straddle the strategy and execution of AI Strategy & Execution at American Family. You will conduct analyses of market trends, customer empathy, and internal and external data to define a differentiated product vision that delivers unique value. You will be a leader in discipline, influencing others on product design, best practices, and principles. You will drive strategy and innovation as it relates to future technology products, measured on outcomes and metrics according to area/enterprise goals.

You will report to the Senior Manager, AI Solutions and Innovation, and operate within the Enterprise Strategy & Innovation organization on the AI Solutions & Innovation team. Product Managers on this team work with business, data science, and technology teams to advise on innovation and AI strategy, conceptualize future innovation opportunities, and lead product builds with AI components.

You will balance strategic foresight into the evolving landscape and capabilities of AI, facilitate and influence the creation of an actionable path towards longer-horizon innovation, and be involved with tactical execution of near-term product builds with business and technology teams.

Responsibilities

• Define and execute AI strategy across multiple business units, aligning with company goals and objectives.
• Collaborate with cross-functional teams to identify AI opportunities and develop business cases to support investment decisions.
• Lead the development of AI product roadmaps, ensuring alignment with business objectives.
• Act as the “translator” for internal stakeholders, including business lines and cross-functional teams.
• Integrate design thinking, UX, and other frameworks into a flexible hybrid methodology tailored to the team, product, and customer.
• Prioritize initiatives and secure commitments from internal stakeholders using excellent communication and negotiation skills.
• Mentor and help develop members of the team.

Requirements

• Demonstrated experience communicating, strategizing, and driving AI innovation with executive-level partners.
• Proven track record of developing and launching successful AI products with demonstrated business impact.
• Strong technical understanding of AI technologies, including generative and agentic AI.
• Experience providing customer-driven solutions, support, or service.
• Specialized depth and/or breadth of expertise in digital/technology product offerings.
• Extensive knowledge of software development processes with an appreciation for maintaining a high-quality bar with low operational overhead.
• Experience in data-driven products, data science facilitation, and iterative development lifecycles to solve business problems.
• Ability to gather information and data in build, buy, and partner options for solving customer problems.
• Experience deriving key insights and patterns from customer interviews to clarify problem statements.

Schedule

This is a hybrid role requiring a minimum of 10 days per month in the office. Candidates should reside within approximately 35-50 miles of one of the following office locations: Madison, WI 53783 or Boston, MA 02110.

Travel requirements: Up to 10%.

Pay

Position compensation range: $113,000.00 - $194,000.00 (salary). Compensation may vary based on job level and geographic work location. Relocation support is offered for eligible candidates.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Wellbeing benefits supporting physical, emotional, and financial health.
• Competitive 401(k) contribution and pension plan.
• Annual incentive and 9 paid holidays.
• Paid time off program (23 days accrued annually for full-time employees).
• Student loan repayment program.
• Paid-family leave.

New employees participate in an in-person or virtual New Employee Orientation during their first week.