Lead Product Manager - AI Gateway (P4552)

Overview

84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase. Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.

The AI Enablement Team

The AI Enablement team builds foundational AI capabilities that transform Kroger and 84.51, including better solutions and outcomes for our shoppers and our associates. AI Gateway is a cross-functional team within AI Enablement responsible for the primary AI infrastructure that powers these solutions and democratizes access to AI models.

Responsibilities

• Drive business value for the team by prioritizing and ordering product backlog items based on the product roadmap, inclusive of product, engineering, UX and data science roadmaps.
• Partner with cross-functional engineering, UX and data science peers to translate business desires/requirements into effective features and stories that are ready for development.
• Outlines clear acceptance criteria, to clearly communicate the definition of “done”.
• Partner with external contractors or technical support to ensure the delivery of the scope of work, within the agreed timeline, and in accordance to the stated acceptance criteria.
• Deep understanding of the business domain, stakeholders, business processes and constraints in which your product(s) play
• Deep understanding of customers/users’ problems, how they think and operate and the platforms/technology they use.
• Ability to become familiar with new technology, business domains, and/or analytical practices that impact your product(s).
• Understand and communicate organization objectives, strategies and solution needs to the team to facilitate results (where collaborative/as colleague)
• Manage and communicate dependencies and risks.
• Stakeholder management – experienced in building and managing internal and external stakeholder relationships to influence and drive change.
• Experience deploying or working on a team that has deployed AI/ML models in cloud-based settings.
• Experience navigating corporate governance processes including Security, Cloud, Privacy, Data Sharing, and Legal.
• Experience leveraging various Generative AI chat tools (ie M365 Copilot, ChatGPT, Gemini, Claude) to simplify your life, work, or otherwise automate processes and accomplish previously impossible things.
• Experience developing AI Agents using an agent builder or agent framework.
• Experience developing or using MCP servers.
• Experience using coding agents (ie Claude Code, Codex, Gemini CLI, Github Copilot).

Qualifications, Skills, And Experience

• Professional work experience in artificial intelligence / Generative AI applications.
• Skilled in managing cross-functional software development teams in an agile environment.
• Skilled in managing business priorities against design/user needs while delivering against product roadmaps.
• Skilled in managing end-to-end software product development.
• Stakeholder management skills – experienced in building and managing stakeholder relationships to influence and drive change.
• Problem solving, critical thinking and analytical skills.
• Planning, organizational and time management skills.
• Comfort with ambiguity – remains confident, positive and resourceful in the face of ambiguity and unexpected results; recovers quickly from setbacks.
• Exhibits qualities of and have proven to be a great teammate.
• Verbal and written communication skills, ability to translate between business and technical.
• Technical acumen – grasps the technical details to lead a team.
• 4-6 years relevant experience.

Pay Range

The stated salary range represents the entire span applicable across all geographic markets from lowest to highest. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data and cost of labor. In addition to salary, this position is also eligible for variable compensation.

Benefits

• Health: Medical: with competitive plan designs and support for self-care, wellness and mental health.
• Dental: with in-network and out-of-network benefit.
• Vision: with in-network and out-of-network benefit.
• Wealth: 401(k) with Roth option and matching contribution.
• Health Savings Account with matching contribution (requires participation in qualifying medical plan).
• AD&D and supplemental insurance options to help ensure additional protection for you.
• Happiness: Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year.
• Paid leave for maternity, paternity and family care instances.