Lead Product Designer (LMTS), AI Products

About the role

The design team at Qualified is seeking a creative director of AI collaborators with 6+ years of product design experience, with at least 2 years focused on AI or conversational experiences. The ideal candidate should understand LLM behavior, fluently use AI tooling, and have strong visual and interaction design skills.

Responsibilities

• Design the interface for shaping Piper’s personality, goals, and objection handling.
• Work on the AI brain, how Piper understands leads, forms plans, and explains its reasoning.
• Design the live presence, the chat and video experience where the AI is the rep.
• Work on the details of micro-interactions, latency handling, turn-taking, and tone.

Requirements

• Fluent in AI tooling as a core part of how you work, not an experiment.
• Comfortable without a detailed brief. Define the problem alongside the solution.
• Works directly with engineering and machine learning teams.

Qualifications

• Nice to have: voice, video, or real-time communication design background.
• Familiarity with enterprise sales or CRM workflows.
• Experience designing multi-step autonomous workflows.

Skills

• Taste over process.
• Prototypes over presentations.
• Speed is a quality, judgment is the craft.
• Think of yourself as a creative director of AI collaborators, not a solo craftsperson.

Benefits

• Base salary range: $150,100 - $227,000 annually.
• Company benefits: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Pay

$150,100 - $227,000 annually.

Schedule

Full-time.