Lead Product Designer

About the role

Lead Product Designer – Remote Intertek, a leading provider of quality and safety solutions to many of the world’s top‑recognized brands and companies, is actively seeking a Lead Product Designer to join our People Assurance team Remotely. This is a fantastic opportunity to grow a versatile career in Product Design. Intertek's People Assurance teams empower your workforce to identify and close operational gaps and mitigate risk by assuring smart actions across your organization. Intertek Alchemy provides frontline worker training solutions for processors, manufacturers, packagers, and distributors of all sizes. Intertek Catalyst inspires and engages workforces with highly creative, custom‑branded, asset protection communication programs tailor‑made strategic solutions designed to leverage our clients' company brand, values, and objectives to optimize the culture of their people. Intertek Wisetail provides a custom branded training and communication platform built to engage today’s workforce with a complete learning management system, giving customers the tools to grow their passionate workforce. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

Responsibilities

• Lead the design direction for agreed Convergence product areas.
• Explore alternatives, make clear recommendations and connect customer needs, business priorities and technical constraints to the experience.
• Create polished interfaces and intuitive interactions with strong hierarchy, typography, layout and attention to detail.
• Make complex learning and administration tools feel coherent and easy to use.
• Use sketches, wireframes and interactive prototypes to explore ideas, explain behavior and test decisions.
• Carry promising concepts through to detailed designs that engineers can implement.
• Apply strong UX thinking to journeys, navigation and task flows.
• Resolve permissions, dependencies and relevant loading, empty, error and recovery states, partnering with UX and research colleagues for deeper investigation.
• Build new alongside existing design systems to develop reusable components and interaction patterns.
• Help establish a consistent, accessible experience across connected products and responsive interfaces.
• Work with Product and research partners to understand customer workflows and test important assumptions.
• Use usability findings and product evidence to improve designs throughout delivery.
• Partner closely with engineers to work within the existing platform and integration constraints.
• Document behavior, resolve implementation questions and review the built experience for usability, accessibility and visual quality.
• Lead constructive design reviews and mentor other designers through hands‑on feedback.
• Coordinate with Wisetail, Alchemy and contractor designers to keep ownership, priorities and shared patterns clear.

Requirements

• Demonstrated experience leading design for complex digital products, taking work from ambiguous problems through implementation and iteration with substantial ownership of the resulting experience.
• Excellent interaction and visual design skills, with a portfolio showing polished, usable interfaces and thoughtful decisions about hierarchy, layout, typography and behavior.
• Strong UX judgment and the ability to independently work through complex user flows, information architecture and navigation.
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