Lead Primary Care Nurse - Coatesville

About the Role

Children's Hospital of Philadelphia is seeking a Lead Primary Care Nurse for their Coatesville Primary Care office. This position will be Monday–Friday, and the shift will be based on operational need. Must be willing to rotate to other Care Network sites within the designated cluster.

Two years of nursing experience, with previous pediatric, leadership, primary care and/or ambulatory experience preferred.

The Lead Nurse provides leadership and direct day-to-day supervision of staff. Functions within the organizational structure to ensure nursing clinical practice is consistent with professional nursing practice standards, applicable legal statutes, and state regulations addressing nursing practice and the delivery of health care in the ambulatory setting. Identifies opportunities and sets priorities to continuously improve nursing and organizational performance. Creates learning environments based on shared decision making, evidence and research, organizational strategic directions, and advances in health care. Institutes practices and models behaviors that inspire and engage nurses and others to perform optimally focused on organizational mission and achievement of patient goals. Works collaboratively with Nurse Manager, Site Manager, and Medical Leadership to provide value-based patient care.

What You Will Do

• Plans for and institutes practices that promote the organization's capacity to provide resources that ensure continuity of care among primary care, specialties, other disciplines, and across health care systems.
• Evaluates and manages the performance of nursing personnel and outcomes of nursing care delivery systems. Monitors staff performance with feedback given on a regular basis.
• Ensures staffing plans reflect the requirements of state practice acts, regulatory mandates, and professional standards in accordance with organizationally defined standards to safely meet needs of patient care.
• Participates in performance evaluations with Nurse Manager in a timely manner congruent with organizational policy and guidelines.
• Initiates activities that focus on improving the quality of clinical nursing practice and the nursing care delivery system.
• Adheres to regulatory, ethical, and professional standards in business and care delivery practices. Role models ethical practices in patient care and business situations.
• Addresses conflict openly, using tactful, sensitive measures to mediate mutually beneficial resolutions.
• Sets standards, serves as a role model, and sets expectations for conducting and participating in performance improvement initiatives.
• Implements an ongoing, proactive program to identify and eliminate safety risks to patients or staff and risks for unanticipated adverse events.
• Assures that initial and ongoing competency assessments occur within organization-specific time frames using measurable performance criteria. Determines and documents nursing staff competency before assigning them to patient care responsibilities.
• Institutes policies and practices that include nursing staff in making shared decisions about nursing practice.
• Executes and monitors systems to assure consistent and appropriate resource assignment and utilization.
• Partners with Nurse Manager to identify and execute annual unit-based quality improvement initiatives that result in a measurable impact on quality, cost, and resource utilization.
• Identifies opportunities for improvement and develops an action plan to improve patient outcomes. Partners with nurse managers to identify opportunities.

Education

• Technical Diploma in Nursing — Required
• Bachelor's Degree in Nursing — Preferred

Experience

• At least two (2) years primary care or ambulatory nursing experience — Preferred
• At least one (1) year pediatric experience — Preferred
• At least one (1) year previous supervisory experience — Preferred

Skills and Abilities

Knowledge of:

• Professional nursing theory and practice to give and evaluate patient care
• Organizational policies, regulations, and procedures to administer patient care
• Medical equipment and instruments to administer patient care
• Common safety hazards and precautions to maintain a safe working environment
• Clinical Quality Management and Service Orientation
• Regulatory requirements including the State Nurse Practice Act

Skills:

• Applying and modifying the principles, methods, and techniques of professional nursing to provide on-going patient care
• Exercising initiative, judgement, problem solving, and decision making
• Preparing and maintaining records, writing reports, and responding to correspondence
• Developing and maintaining department quality assurance
• Leadership functions and providing role model to staff
• Establishing and maintaining effective working relationships with patients, medical staff, and the public
• High degree of accountability and time management
• Organizing, planning, and prioritization
• Communicating effectively in writing and verbally
• Recruiting, developing, and engaging talent
• Building, motivating, and influencing teams
• Conflict management
• Managing vision and purpose

Computer Competency:

• Basic use of a computer (mouse, keyboard, printer, USB ports)
• Basic use of Microsoft Office (Word, Excel, PowerPoint, Outlook, and Teams)
• Web browsing, intranet search, document access
• Use of shared network file space
• Basic use of patient-facing technology (e.g., IV pumps, point of care devices, CR monitors)
• Navigation and use of clinical communication systems

Information Literacy:

• Determines the nature and extent of clinical information needed and uses the appropriate technology to access it
• Accesses needed information effectively and efficiently
• Evaluates information and its sources critically and appropriately incorporates it into clinical practice
• Evaluates outcomes of the use of information

Information Management Literacy:

• Navigation of the electronic health record system
• Ability to locate and review specific patient data in various clinical information systems
• Effectively uses clinical decision support tools
• Understands policies and procedures, confidentiality, security, and privacy regulations regarding the use of clinical information systems
• Ability to collect clinical data using quality improvement tools

Licenses and Certifications

• Registered Nurse (Pennsylvania) — Pennsylvania State Licensing Board — upon hire — Required, or
• Registered Nurse (New Jersey) — New Jersey State Licensing Board — upon hire — Required, and
• Cardiopulmonary Resuscitation (CPR) — issued through an organization that requires a hands-on instructor-led psychomotor skills verification (e.g., American Heart Association or Red Cross) — upon hire — Required
• Certified Pediatric Nurse (CPN) — Pediatric Nursing Certification Board (PCNB) — Preferred

Pay

$44.25 - $56.45 hourly. Salary ranges are shown for full-time jobs; if working part-time, pay will be adjusted accordingly. Factors such as skills and experience could result in an offer above the salary range noted.