Lead Power Platform Developer

Job Description

Strategic Planning and Roadmap Development: Craft and execute a detailed implementation roadmap for Power Platform and Dynamics 365, aligning with client objectives and ensuring seamless CRM and ERP integration.

Organizational Analysis: Conduct in-depth assessments to pinpoint process optimization and automation opportunities through Dynamics 365 and Power Platform

Team Structure Planning: Advise on the optimal organizational and team structures needed to robustly support the Dynamics 365 and Power Platform ecosystem.

Hands-On Configuration and Implementation Support: Provide direct configuration and implementation assistance across various Microsoft Suite modules, from pilot projects to major rollouts.

Customer Service Module Deployment: Lead the deployment of the Dynamics 365 Customer Service module, including the setup of multiple work centers and external customer self-service features.

Collaborative Leadership: Foster strong collaboration across client departments to guarantee an integrated and unified Dynamics 365 and Power Platform implementation approach.

Training and User Support: Design and deliver effective training sessions to users at all levels, promoting high platform adoption and competency. Offer ongoing support to ensure the maximization of Dynamics 365 and Power Platform functionalities.

Continuous System Improvement: Continually assess system performance and lead improvement initiatives to boost functionality, user experience, and business value.

Qualifications

• 10+ Years of Microsoft Dynamics 365 and Microsoft Power Platform experience.
• Experience utilizing CCaaS or Omnichannel.
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Experience with hands-on development in Java, Python, or .NET.
• Demonstrated success in leading Microsoft Dynamics 365 implementations, with a robust portfolio of CRM and ERP projects.
• Expert knowledge of Dynamics 365 capabilities, configuration, and integration strategies.
• Strong project management proficiency, capable of guiding cross-functional teams in fast-paced settings.
• Exceptional communication skills, adept at translating technical details for a non-technical audience.
• Mentorship and skill development programs offered by CapTech.

Additional Information

We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way.

The base pay range for this role is: $90,000 - $190,000.

CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs.

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace.