Lead PMO (Malaysia/ India)

About the role

This role could be based in Malaysia and India. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based.

Responsibilities

• Support the Programme Manager in establishing and maintaining the Programme governance framework (cadence, forums, artefacts) to enable consistent oversight and decision-making.
• Career path: Over time, and subject to sustained delivery performance, the role may evolve to take on broader programme management responsibilities, including progression into a Programme Manager position.
• Programme Governance
• Coordinate and assure compliance with Change Delivery Standards (CDS) and programme controls (documentation, change control, RAID discipline), escalating non-adherence where required.
• Enable effective governance forums by preparing Steering Committee materials (progress packs, ToR, minutes, action logs) and ensuring accurate programme data captured in Clarity/ADO
• Planning & Execution Support
• Support the Programme Manager in developing and maintaining an integrated Programme plan aligned to the approved business case and delivery outcomes.
• Coordinate delivery planning inputs across workstreams to ensure initiative plans remain synchronised, dependencies visible, and milestones tracked.
• Provide execution support and delivery assurance by monitoring progress against key milestones and highlighting risks/slippage for Programme Manager action.
• Risk & Issue Management
• Facilitate and support the identification and assessment of programme-level risks and issues, ensuring mitigations are defined and owners assigned.
• Coordinate RAID governance by maintaining logs, tracking actions to closure, and escalating material risks/issues in line with programme thresholds.
• Support effective programme oversight by ensuring risks/issues are accurately updated in Clarity and reflected in governance reporting
• Resource Management
• Consolidate and maintain a programme-wide view of resourcing (demand vs capacity), identifying gaps relative to delivery requirements.
• Coordinate inputs and updates of actual and forecast resource information in Clarity to ensure accurate programme reporting and transparency.
• Support resourcing decisions by surfacing staffing needs/constraints to the Programme Manager, including impacts to timelines and delivery plans.
• Stakeholder Engagement & Communication
• Serve as a central coordination point across workstreams, business units and external partners to ensure alignment, clear actions and consistent communication.
• Support change readiness activities by coordinating training/communications (where required) and capturing lessons learned to strengthen PMO practice.
• Tooling & Reporting
• Deliver high-quality programme reporting (dashboards, progress reports, status updates) with clear insights for stakeholder decision-making.
• Maintain Clarity as system-of-record by ensuring business case, change requests, milestones, RAID, dependencies and resourcing data are accurate and current.
• Support benefits tracking by ensuring benefits forecasts and actuals are captured and reflected correctly in Clarity and governance reporting.
• Financial Oversight
• Support development and maintenance of programme budgets and financial forecasts in partnership with the Programme Manager and Finance stakeholders.
• Monitor expenditure and variances against approved budgets, flagging exceptions and risks for Programme Manager review/escalation.
• Identify efficiency opportunities across delivery activities and support the Programme Manager in pursuing agreed cost-saving actions.

Qualifications

• Bachelor’s degree or equivalent
• Minimum 10-12 years of relevant experience
• Experience with managing Agile and waterfall projects.
• Proficient in financial forecasting & budgeting.
• Understanding end-to-end banking operations, including front office, operations, technology, and control functions.
• Operations within a banking or financial services environment would be highly beneficial.
• Possess excellent communication and presentation skills (both written and oral).
• Effective stakeholder management
• Have experience in project management tools – Clarity, ADO, Confluence, MS-Office (Word, PowerPoint, excel), MS-Project, MS-Planner, MS-whiteboard, etc.
• Project Management accreditation (e.g. PMI PMP)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

What we offer

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values-driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.