Lead-Picking

About the role

The Lead’s role is responsible for allocating resources, directing/redirecting workflow, and assisting with day‑to‑day activities necessary to meet production goals for the Picking, Receiving, Material Handling or Shipping department.

Responsibilities

• Review, evaluate, and monitor staff performance; and recommend appropriate staffing of all order processing work zones.
• Conduct frequent safety inspections and quality assessments of the work areas.
• Coordinate workflow within outbound functions to expedite site production.
• Determine work progress and reevaluate staffing needs accordingly.
• Responsible for training new employees and coaching existing employees.
• Provide goals and expectations to shipping and materials handling staff.
• Review the operation of the outbound departments to monitor safety, production, quality, and efficiency to anticipate and solve problems in a timely manner and identify opportunities for improvement.
• Provide and preserve the security and accuracy of all inventory.
• Initiate and complete projects that improve safety, and efficiency, and/or reduce operating costs.
• Direct, maintain, and enforce the safety program for all outbound positions; review safety records to uphold standards of maximum safety for the site.
• Implement programs and procedures to ensure site cleanliness.
• Use problem‑solving techniques that result in improvements in performance and productivity.
• With assistance from the Supervisor, inform the team of any policy or procedure changes.
• Motivate others when change occurs to obtain positive results.

Qualifications

High school diploma or general education degree (GED) is required. Employee must possess basic computer skills.

Skills

• Excellent written and oral communication skills; ability to read and interpret documents including company policies and the employee handbook.
• Ability to count and apply mathematical concepts (calculate figures and amounts using percentages and fractions) quickly and accurately to practical situations, including budget analysis.
• Self‑directed with excellent organizational and time‑management skills.
• Self‑motivated team player with a positive attitude; ability to work well with others.
• Ability to communicate effectively with SalonCentric and L’Oreal team members and management at all levels.
• Skill and ability to meet deadlines under stressful conditions.
• Ability to accept and provide suggestions and constructive feedback.
• Ability to efficiently lead a team, delegate, supervise, and keep subordinates motivated.
• Ability to operate equipment in a safe manner.
• Ability to problem‑solve, delegate, and follow up on tasks assigned to team members.