Lead Phlebtomist

Job Overview

This position provides ongoing training and coordination for a team of phlebotomists and processors. This position ensures that specimens are collected accurately and prepared for transport properly. This position interacts with not only phlebotomists but also with other laboratory personnel, physicians, other departments, patients, family members, and other caregivers. This position performs phlebotomy and other specimen collection procedures. This position does not require direct supervision to process specimens.

Job Responsibilities

• Prioritize and organize a quantity of work
• Achieve accuracy, quality, and completeness of work
• Handle complex assignments received, delegated, and completed
• Show judgement and problem-solving skills
• Knowledge of overall procedure, quality assurance, and documentation

Minimum Job Requirements

• High School Diploma or GED Degree with formal phlebotomy training
• 1 - 2 years' experience in phlebotomy
• Working knowledge of phlebotomy and specimen collection techniques, specimen handling, and lab terminology
• Strong communication, leadership, customer service, and data entry skills
• Proficiency in difficult and pediatric venipunctures
• Ability to work independently, organize, prioritize, and lead
• Ability to work effectively with employees, patients, and various caregivers
• Certified Phlebotomy Technician or Certified Phlebotomist

Preferred

• Driver's License (DL NUMBER)

Work Schedule

Full-Time (80 hours bi-weekly) Night shift with weekend and holiday rotation

Incentives & Benefits

• Comprehensive benefits package including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement
• Competitive shift differentials with the opportunity to earn up to an additional $4 per hour, based on shift, hours worked, and organizational guidelines

About The Team

Nurses are at the heart of patient care, and we are proud to have such amazing nurses here at TriHealth. As the region’s leading health system, we are focused on consistency in the patient experience and standardizing nursing care across the system with proven best practices. We aim to continue leading research supporting the evolution of nursing care, especially as TriHealth works to adapt the population health model system-wide. In order to lead these changes, TriHealth must invest in our nurses, which is why we provide multiple opportunities for nurses to achieve their professional development goals through tuition reimbursement programs, specialty certifications, and several other continuing education opportunities. Our registered nurses support TriHealth in many different aspects of nursing, including patient care, care coordination, education, and management.

Serve: ALWAYS...

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
• Respect cultural and spiritual differences and honor individual preferences
• Respect everyone's opinion and contribution, regardless of title/role
• Speak positively about my team members and other departments in front of patients and guests
• Value the time of others by striving to be on time, prepared, and actively participating
• Pick up trash, ensuring the physical environment is clean and safe
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste
• Acknowledge wins and frequently thank team members and others for contributions
• Show courtesy and compassion with customers, team members, and the community