Lead PhlebotomyTechnician
Cleveland Clinic · Cleveland, OH · 2 days ago
On-siteOTHR$19.25/hrFull-time
About the role
As Lead Phlebotomy Technician, you will ensure the Inpatient Phlebotomy, Outpatient Lab, and Specimen Processing areas maintain a continuous workflow. You will complete associated duties, including drawing blood, transporting specimens, and interpreting physician orders.
Responsibilities
- Ensure continuous workflow in Inpatient Phlebotomy, Outpatient Lab, and Specimen Processing areas.
- Complete associated duties such as drawing blood, transporting specimens, and interpreting physician orders.
- Serve as a team member, providing exceptional customer service to facilitate a positive patient experience.
- Handle internal and external customer service issues/concerns and initiate any necessary follow-up.
- Communicate procedural changes and problems pertinent to the delivery of healthcare to the staff.
- In the absence of Supervisor or Team Leader, serve as the point person for problem resolution in a timely manner.
- Collect blood samples from all patients using venipuncture or capillary puncture techniques.
- Interpret physician orders for sample collection.
- Instruct patients in the proper technique for collecting various specimens.
- Process specimens and enter results for tests referred to reference laboratories.
- Deliver all samples collected to the Laboratory Accession Area for processing.
- Ensure safety and attend to any patient who faints or becomes ill.
- Cookbook orientation and training schedules.
- Aid Supervisor/Team Leader in ensuring section compliance with accrediting and regulatory agency standards and safety guidelines.
- Aid in the training of Phlebotomy students and the orientation of new employees.
- Participate in and/or conduct in-services and continuing education programs.
- Attend workshops, seminars, and lectures to stay current on new procedures and equipment.
- Maintain inventory system for Laboratory stock and Outpatient Drawing Areas.
Requirements
- High School Diploma/GED
- Two years of experience in a clinical laboratory
- Proficiency in infant and pediatric phlebotomy
Qualifications
- Demonstrated leadership and training experience
Skills
- Leadership
- Training
Benefits
Not specified
Pay
Minimum hourly: $19.25
Maximum hourly: $29.30
Schedule
Full-time | Sun-Thurs | evenings + on-call requirements | 3:00pm—11:30pm