Lead Peer Recovery Practitioner - Intensive Case Management

About the Role

NAMI San Diego & Imperial Counties (National Alliance on Mental Illness) is a nonprofit organization providing free education, support services, and advocacy to improve the quality of life for everyone affected by mental health conditions. This position is part of the Journey to Wellness Intensive Case Management program, serving adult clients in San Diego County under a subcontract with UPAC (Union of Pan Asian Communities). The team lead provides treatment and relevant services in accordance with Intensive Case Management (ICM) and Full Service Partnership (FSP) fidelity, supervised by the Program Manager.

Responsibilities

• Conduct initial and ongoing screening, assessment, and diagnosis using tools such as ASAM and LOCUS.
• Develop problem lists and effective treatment strategies tailored to client needs.
• Triage and assess clients, provide case management, family education/support, and individual/group therapy.
• Deliver education, crisis intervention, case management, and supportive services to clients and families.
• Review and complete diagnosis interpretation for assessments; ensure problem lists are clinically updated.
• Provide linkages and referral services as needs are identified during treatment, including assessment and discharge.
• Document all services rendered in compliance with CalAIM and other applicable requirements.
• Maintain a minimum monthly productivity rate of 50%.
• Transport clients to and from services and appointments as needed using a personal vehicle.
• Participate in assigned staff meetings and required trainings.
• Utilize evidence-based practices, including Motivational Interviewing, Relapse Prevention, and Trauma-Informed Care.
• Provide culturally competent services and work effectively with transitional age youth, immigrants, criminally justice-involved individuals, refugees, and other diverse client groups.
• Conduct outreach to promote program services as assigned.
• Perform all duties in compliance with CalAIM, County of San Diego BHS OPOH, DHCS State Certification Standards, and other relevant regulations.
• Other duties as assigned.

Requirements

• Registered with the Board of Behavioral Sciences (e.g., Associate Marriage and Family Therapist, Associate Professional Clinical Counselor, or Associate Clinical Social Worker), OR
• Registered/Certified by a DHCS-approved certifying organization for Substance Use Counselor or Peer Support Specialist, OR
• Meet education and credentials for Community Health Worker or Mental Health Rehabilitation Specialist.
• Reliable and consistent transportation.
• Effective verbal and written communication skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and web navigation.
• Reliable and consistent attendance.
• Experience working with clients with mental health and substance use diagnoses.
• Ability to establish supportive relationships with clients from diverse cultural backgrounds.
• Knowledge and experience working with clients who have co-occurring disorders.
• Ability to work effectively with referral sources, including probation officers.
• Excellent organizational, time management, and multitasking skills; attention to detail.
• Ability to function well as part of an interdisciplinary team.
• Strict adherence to confidentiality laws (e.g., HIPAA).
• Ability to work under pressure and maintain flexibility for evening/weekend hours during scheduled client activities.
• Certified First Aid and CPR training (including infant CPR) and biennial recertification.
• Must not be debarred or excluded from participation in Federal programs by the General Services Administration or the Department of Health and Human Services Inspector General.

Preferred Qualifications

• Bilingual or bicultural in a County of San Diego threshold language.
• Knowledge and experience with Full-Service Partnership (ACT and/or ICM), SmartCare, and Welligent data systems.

Physical Demands

• 70% of work time spent sitting, meeting with others, or working at a desk/computer.
• 30% of work time spent standing, walking, or attending meetings/events outside the office; may involve bending, twisting, stooping, and reaching.
• Frequent use of hands to touch, handle, or feel; occasional lifting/moving of up to 25 pounds.

Pay

• Clinician (Associate or Licensed with BBS): $28.49 – $36.46/hour
• Certified Peer Support Specialist: $25.00 – $32.00/hour
• Certified Community Health Worker: $21.93 – $28.07/hour
• SUD Counselor (Registered or Certified): $27.76 – $35.54/hour