Lead Peer Navigator (Liaison)

Responsibilities

• Collaborate with Council District 4 leadership, staff, and service providers to align and streamline homelessness strategies and encampment interventions.
• Conduct daily outreach, encampment assessments, and wellness checks to support individuals experiencing homelessness across the district.
• Respond to inquiries, attend community meetings, and deliver updates on homelessness-related efforts and policies.
• Present at meetings, lead workgroups, and engage key stakeholders.
• Maintain accurate service records, analyze trends, and prepare regular reports to inform strategy and public communication.
• Cookice sanitation responses and oversee events like Neighborhood Support Days to ensure services are delivered with dignity and impact.
• Other duties as assigned.

  Qualifications and Experience

  • G.E.D./High School, required.
  • Bachelor’s degree preferred, 1-2 years of work experience as defined below.
  • Work Experience to include direct work experience, lived experience, training or volunteer work with patients experiencing homelessness, as well as those with active mental health and substance use conditions.
  • Other demonstrated relevant experience in similar community settings, for example, working with other disadvantaged groups, and/or outreach will be considered.
  • A comparable combination of education/experience and/or training will be considered equivalent to the education listed above.
  • Compassion, commitment to, and enthusiasm for addressing the concerns and needs of Council District 4 residents, including both unhoused and housed residents.
  • Ability to work in a dynamic, outdoors environment.
  • Ability to work independently as well as part of a team.
  • Ability to organize effectively and prioritize multiple and competing tasks.
  • Ability to communicate effectively, including articulating one’s own relevant personal experiences.
  • Excellent oral communication skills, as well as strong interpersonal skills.
  • Maintenance of reliable transportation.
  • Travel 50% or more- Must have a valid driver’s license, automobile insurance, reliable transportation, and clean driving record.
  • Proficiency in operating a computer, including logging into and maneuvering around multiple systems such as online timesheets (time and attendance) and call center software.
  • Knowledge of HMIS, Coordinated Entry System (CES) and Service Planning Areas 2 and 4-based resources, preferred.
  • Basic Spanish, preferred.

  What's in it for you?

  • Pay range: $32.69-$36.05 per hour.
  • An annual employee bonus program.
  • Robust Wellness Program.
  • Generous paid-time-off (PTO).
  • 11 paid holidays per year, plus 1 additional floating holiday.
  • Excellent 401(k) Retirement Saving Plan with employer match.
  • Robust employee recognition program.
  • Tuition reimbursement.
  • An opportunity to become part of a team that makes a difference to our members and our community every day!