Lead Patient Transporter

About the role

The Lead Patient Transporter position at Houston Methodist Cypress Hospital is responsible for transporting patients safely and efficiently. This role requires a combination of customer service skills, medical knowledge, and physical stamina.

Responsibilities

• Communicate with nursing, imaging, and other departments regarding delays and patient transport needs.
• Ensure patient passports are complete and understand handoffs, verifying patient identification using two-step verification.
• Prepare patients for transport, identifying IV bags, Foley catheters, or infusion pumps needing special handling.
• Maintain adequate supply of transport equipment and dispose of soiled linen and other items left on equipment.
• Monitor and report observations, conditions, and problems of patients to licensed personnel.
• Disinfect equipment before and after use, ensuring thorough drying time.
• Operate transport equipment safely and tag equipment needing repairs.
• Assist in improving department scores for patient satisfaction and safety.

Requirements

• High School diploma or equivalent.
• Three years of customer service, patient transportation, or nursing assistant experience, with one year in patient transportation.
• BLS - Basic Life Support or Instructor (AHA).

Skills and Abilities

• Demonstrates skills and competencies necessary to safely perform the assigned job.
• Sufficient proficiency in English for patient and employee safety.
• Effective communication with patients, physicians, family members, and co-workers.
• Adapts to multiple priorities and actively participates in problem-solving.
• Knowledge of stretchers, wheelchairs, mobility devices, and isolation/infection control procedures.
• Ability to communicate with patients and staff in a HIPAA-compliant manner.
• Proficiency in operating transport equipment safely.

Qualifications

• High School diploma or equivalent.
• Three years of customer service, patient transportation, or nursing assistant experience, with one year in patient transportation.
• BLS - Basic Life Support or Instructor (AHA).

Benefits

No specific benefits are mentioned in the job posting.

Pay

Details on pay are not provided in the job posting.

Schedule

The job shift is listed as Day, and it is described as Full Time, non-exempt.