Lead Patient Service Representative

About the role

Oversee daily operations of the front desk division
Assist the Patient Service Representative staff in registering new patients and former patients to schedule their appointments using Epic and the RIS/PAC system
Fill in at front desk as needed

Responsibilities

• Oversee daily operations of the front desk division
• Assist the Patient Service Representative staff in registering new patients and former patients to schedule their appointments using Epic and the RIS/PAC system
• Fill in at front desk as needed

Requirements

• Minimum of two years of work experience, preferably within a medical office setting
• Solid understanding of Medical Terminology
• Knowledge of clinical policies including safety, privacy, and HIPAA regulations
• Positive attitude and patient-focused mindset

Qualifications

• Not specified

Skills

• Not specified

Benefits

• Final compensation is determined based on education, experience, certifications, and geographic factors
• Comprehensive total rewards package, which may include:
• Health and wellness coverage options
• 401(k) with employer offerings
• Paid time off and paid holidays
• Incentive and productivity programs (where eligible)

Pay

• Not specified

Schedule

• Full-time (30+ hrs/week)/FULLTIME