Lead Patient Registration Spec - ED - 501116

About the role

The Lead ED Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center Emergency Department while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center.

Responsibilities

• Performs complete and accurate registration and admission functions for the purpose of maximizing reimbursement.
• Provides timely and accurate patient information to all other providers and users of patient data.
• Works at a fully cross-functional level, providing added support by means of schedules, cross training, deposits, staffing and overall issue maintenance.

Requirements

• High School Diploma or equivalent.
• One full year experience in hospital or physician office performing as a primary duty of registration.

Qualifications

• Must have working knowledge to operate a computer in a window-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence.
• Must be able to utilize computer keyboard proficiently.
• Ability to work with minimum supervision.
• Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to develop and maintain professional service-oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others.
• Ability to provide excellent customer satisfaction when presenting information and responding to questions from staff, patient and the general public.
• Ability to deal with confrontation and stressful working environment while maintaining excellent in customer service.
• Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Skills

• Must have working knowledge to operate a computer in a window-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence.
• Must be able to utilize computer keyboard proficiently.
• Ability to work with minimum supervision.
• Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to develop and maintain professional service-oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others.
• Ability to provide excellent customer satisfaction when presenting information and responding to questions from staff, patient and the general public.
• Ability to deal with confrontation and stressful working environment while maintaining excellent in customer service.
• Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Benefits

• Float: True
• Rotate: True
• On Call: True
• Travel: True
• Weekend/Holiday: True

Pay

Posted Salary: $17.53

Schedule

H Shift: 3
Start Time: 7PM/11PM
End Time: 7AM/11AM