Lead Patient Care Technician, 8 East

About the role

UPMC Hamot is hiring a Lead Patient Care Technician (PCT) to join the team on 8 East. This position will be scheduled for full-time hours and involve rotating shifts.

Responsibilities

• Constructively receives feedback and direction.
• Identifies and communicates learning needs to the unit director.
• Takes action to improve knowledge, skills and performance.
• Requests assistance in planning and prioritizing activities as needed.
• Participates in self-review as requested by the unit director.
• Assures equipment malfunctions are reported to the appropriate department.
• Establishes appropriate and effective communication with other departments.
• Establishes professional and respectful interpersonal relationships.
• Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays and transporting patients.
• Models the ability to communicate clearly and effectively with all members of the health care team.
• Models understanding of cultural diversity, horizontal violence and impairment in the health professions.
• Cares for patients and self by supporting safety in the workplace.
• Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.
• Performs the UPMC nursing core nursing assistant responsibilities: blood glucose, weights, vital signs, intake & output, restraint placement and removal, specimen collections and Foley care.
• Performs hospital-identified tasks: phlebotomy, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, IV catheter removal and ticket to ride.
• May perform based on department operational need: complex wound care, 12 lead EKG, and NG tubes clamping and removal.
• Provides patient care including assisting with patient procedures and activities of daily living.
• Assists with physical, respiratory and cardiopulmonary therapies.
• Provides feedback to the RN regarding patient care and reports changes in patient status.
• Provides instruction to patients and their families under the direction of the RN.
• May apply, monitor and remove patient restraints as per physician or hospital protocol.
• Strictly adheres to all policies and procedures relative to patient care and hospital related information.
• Complies with safety policies and procedures including standard precautions.
• Documents in the medical record according to established procedures.
• Performs assigned work in a timely and productive manner.
• Completes department clerical functions as needed.
• Supports UPMC Experience Initiatives (AIDET coaching, rounding, 90-day check-ins, etc.).
• Suggests and supports changes within the department.
• Assumes responsibility for assignment and views problems as challenges.
• Demonstrates awareness of behavior on the efficient functioning of the department.
• Shadows potential new staff as needed.
• Supports department and facility-based projects and quality initiatives.
• Actively participates in the on-boarding and precepting of new staff.
• Participates on department and facility-based committees.
• Actively participates in the scheduling process for the other support staff.

Requirements

• High school diploma or equivalent.
• 3 years of healthcare experience required.
• Successful completion of PCT, Senior training (if not already complete at time of hire).
• Successful completion of basic information system training.
• Microcomputer experience preferred.
• Ability to effectively communicate both orally and in writing.
• Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred.

Licensure, Certifications, and Clearances

• CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
• ACLS preferred.
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR).