Lead Patient Access Rep
About the role
Lead the patient registration team, fostering a supportive environment that ensures accurate documentation and efficient departmental workflows. Optimize departmental resources and productivity by thoughtfully scheduling staff and maintaining essential supplies, ensuring the team always has what they need to succeed. Champion the patient experience by expertly managing insurance coverage verification and securing necessary pre-authorizations, minimizing stress for patients and providers. Guide patients and practitioners through financial responsibility and insurance requirements, providing clear communication to prevent coverage issues and ensure seamless care. Keep the team current on all insurance policy updates and changes, ensuring everyone is equipped with the latest information to provide accurate, high-quality support.
Education
High School diploma equivalency with 1 year of experience OR 2 years of applicable cumulative job Specific Experience Required. Note: Required professional licensure/certification and 1 year of experience can be used in lieu of education, if applicable.
Benefits
- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: pro-rated paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more