Lead, Part Time - Congress Park

About the Role

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. Your focus will be on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote customer loyalty by educating customers about our loyalty programs.
• Become an expert in the brand's selling behaviors and role model these behaviors with every customer.
• Support the sales leader during non-peak hours, with the customer as the primary focus.
• Collaborate effectively with employees to ensure work tasks are completed in a timely and efficient manner.
• Build and share expertise in the product lifecycle.
• Support completion of work before or after store operating hours, including opening and/or closing checklists.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Qualifications

• Embodies Gap Inc’s Purpose, Mission, Vision, Values, and Behaviors.
• Provides clear and direct communication of expectations.
• Ability to utilize technology effectively to engage with customers and team to meet goals.
• Demonstrates interest and initiative towards continuous improvement and growth.
• Agreeable to work a flexible schedule, including holidays, evenings, overnight, and weekend shifts.
• Able to maneuver around the sales floor, stockroom, and office, and lift up to 30 pounds.

Pay

Hourly Range: $16.00 - $19.50. Employee pay will vary based on factors such as qualifications, experience, skill level, competencies, and work location. We will meet minimum wage or the minimum of the pay range (whichever is higher) based on city, county, and state requirements.

Benefits

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.

Gap Inc. is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination. We recruit, hire, train, and promote qualified individuals of all backgrounds and make all employment decisions without regard to any protected status.