Lead Parking Ambassador

About the role

The Ambassador is responsible for the daily parking office operations. Also responsible for assisting with cash handling associated with daily tip outs with Valet Attendants.

Responsibilities

• Generally responsible for on-site operations of the parking office.
• Working closely with location staff and supervisor.
• Overseeing parking supplies and inventory.
• Selling validations.
• Completing daily and monthly reports.
• Making daily deposits.
• Providing excellent customer service to client and customers.
• Covering staff lunches when needed.
• Supporting valet and parking operations as needed.
• Cash transactions associated with valet tip-outs.
• Assisting with recruiting efforts; lining up interviews.
• Assisting with onboarding.
• Running daily reports.
• Performing customer and client courtesy functions.
• May perform other duties to ensure productive operations, quality service, client and customer satisfaction.
• May perform parking attendant and parking ambassador functions.
• And all other duties as assigned.

Qualifications

• High School education or equivalent; previous cashier and/or customer service training is helpful.
• Driver’s license required for this position.
• Previous office work experience preferred.
• Knowledge of word processing and spreadsheets required.
• A history of working in the service industry, a solid employment record and previous experience handling cash preferred.
• Basic arithmetic skills are necessary.
• To assure compliance with many state and federal employment notice requirements, it is expected that all Company employees read and understand English sufficiently to maintain a safe and lawful work environment.