Lead, Organizational Change Management

About the Role

Millennium Print Group (MPG), a subsidiary of The Pokémon Company International, is seeking a Lead, Organizational Change Management to join the team in Raleigh, NC. This role leads and executes organizational change strategies that support enterprise-wide business transformation initiatives across MPG, partnering with Operations, Human Resources, Information Technology, Finance, Supply Chain, and Project teams to drive employee adoption, strengthen organizational readiness, and improve business outcomes during organizational, process, technology, and workforce changes. This position serves as a trusted advisor, helping leaders and employees successfully navigate transformation in a fast-paced manufacturing environment.

Responsibilities

• Lead change management activities for complex business transformation initiatives across manufacturing, operational, and corporate functions.
• Develop and execute change management plans, stakeholder engagement strategies, communication plans, and training approaches.
• Assess organizational impacts, identify change adoption risks, and implement mitigation strategies.
• Build and support change champion networks across locations and business functions.
• Measure organizational readiness, change effectiveness, and employee adoption through metrics and reporting.
• Partner with Internal Communications to deliver effective messaging that drives awareness, engagement, and adoption.
• Facilitate workshops, stakeholder meetings, leadership discussions, and employee listening sessions.
• Conduct training needs assessments and partner with subject matter experts to create learning and enablement programs.
• Coach leaders and managers on leading teams through change.
• Support organizational design, workforce planning, leadership transitions, culture initiatives, and employee experience programs.
• Assess employee impacts and support strategies that improve engagement, capability, and effectiveness.
• Serve as a trusted advisor to senior leaders regarding change risks, communication strategies, and adoption planning.
• Translate complex business and technology changes into practical, employee-focused solutions.

Qualifications

• Bachelor's degree in Business, Human Resources, Organizational Development, Communications, Psychology, Organizational Leadership, or a related field.
• 5+ years of experience leading organizational change management initiatives.
• Experience supporting large-scale business transformations and technology implementations.
• Experience working within manufacturing, industrial, supply chain, logistics, distribution, or operations-focused environments.
• Experience supporting frontline, hourly, contingent, and multi-shift employee populations.
• Experience developing organizational readiness and employee adoption strategies.
• Strong communication, facilitation, stakeholder engagement, and project management skills.
• Knowledge of structured change management methodologies such as Prosci, ADKAR, Kotter, or similar frameworks.
• Ability to influence and lead without direct authority.
• Strong analytical, organizational, and problem-solving skills.
• Ability to translate complex business challenges into practical change solutions.
• Strong relationship-building and collaboration skills.
• Experience supporting organizational effectiveness and business transformation initiatives.

Preferred Qualifications

• Prosci Change Management Certification or similar credential.
• Familiarity with Lean Manufacturing, Operational Excellence, or Continuous Improvement methodologies.

Success Factors

• Challenging the Expected: Drive transformational change and identify innovative ways to increase organizational effectiveness and employee adoption.
• Building Relationships: Create strong partnerships with leaders, employees, and stakeholders to support successful business outcomes.
• Integrity and Respect: Build trust by communicating openly, listening actively, and supporting employees through change with empathy and transparency.
• Dedicated to Quality and Safety: Ensure organizational changes are implemented effectively while maintaining operational stability, productivity, and workplace safety.
• Passion for Cards: Help build a stronger, more agile organization that supports the creation of world-class products enjoyed by fans around the globe.

Benefits

• Competitive compensation
• Annual bonus eligibility
• Medical, dental, and vision coverage
• 401(k) with company match
• Paid time off and paid holidays
• Career development opportunities
• Employee assistance program
• Wellness programs
• 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
• 401(k) Plan with up to a 6% (dollar for dollar) Employer match
• Health Savings/Flexible Spending Account options
• 10 company-paid holidays, plus 1 floating holiday
• Comprehensive relocation package available for qualified candidates