Lead Optical Retail Associate FT Myrtle Beach, SC #196

About the role

Lead Optical Retail Sales Associate (Key Holder) Full-Time 30 years ago, Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 locations in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices while maintaining strong relationships with optometrists and local communities. We're not like everyone else, with local labs in stores, eye exams, and same-day delivery on glasses — our customers never miss a moment. Now, you can join one of the nation's top optical retailers and improve lives by helping people see better. As a Lead Optical Retail Sales Associate (Key Holder), you will play a crucial role in assisting patients with their eyewear needs and ensuring they receive exceptional service. Your leadership skills and retail experience will be vital in maintaining our high standards of customer satisfaction and operational efficiency.

Responsibilities

• Customer Assistance: Assist patients in selecting eyeglass frames, lenses, and coatings that best suit their needs.
• Prescription Accuracy: Ensure lab technicians have accurate measurements and prescription information for grinding, coating, and fitting lenses to frames.
• Product Dispensing: Dispense completed glasses to patients and educate them on proper care.
• Store Operations: Help the management team open and close the store as needed.
• Customer Service: Provide exceptional service and maintain knowledge of current sales, promotions, and policies regarding payment, returns, and exchanges.
• Payment Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system.
• Administrative Tasks: Perform other administrative tasks as assigned, including processing insurance claims and maintaining patient files.
• Product Knowledge: Maintain up-to-date knowledge of products and assist in the stocking and straightening of merchandise.

Requirements

• High School Diploma or GED
• Experience working in retail, customer service, or sales
• Experience in the optical industry is preferred
• Experience in a lead or management position is preferred
• Ability to correctly read and interpret prescription specifications and input into the computer to ensure lenses are cut properly

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Matching 401k
• Short-Term and Long-Term Disability
• Life Insurance
• Fully paid benefits to maintain licensing requirements and opportunities for advancement

Pay

The earning potential for this role is competitive, inclusive of base pay and incentives.