Lead Operations Engineer

Key Tasks

• Mission System Design & Engineering: Analyze, design, and document mission system architecture and functional requirements, integrating software and hardware solutions for operational platforms.
• System Installation, Integration, & Testing: Lead and support the installation, configuration, and testing of mission systems and software across various hardware platforms, assets, and operational settings by ensuring all systems are properly integrated and validated to meet customer requirements and deliver optimal operational performance.
• Operational Training & Support: Develop and deliver operator training programs for mission systems, including unmanned systems and sensor networks, to ensure effective user adoption and operational readiness.
• Tech Solution Development: Create, configure, test, and validate software applications and scripts to ensure technical readiness for fleet implementation.
• Enterprise Planning & Solution Mapping: Develop and map C5ISR engineering solutions and operational planning documents, aligning technical capabilities with enterprise and government objectives.
• Logistics & Configuration Management: Manage logistics for mission system hardware and software, including installation, shipping, receiving, and configuration tracking to maintain operational availability.
• System Administration & Security: Perform system administration tasks such as user account management, password setup, security scans, and network troubleshooting to ensure system integrity and compliance.
• Customer Support & Troubleshooting: Collaborate with team members and stakeholders to resolve system issues, address customer trouble reports, and ensure usability, reliability, and maintainability.
• Documentation & Reporting: Develop technical documentation, specifications, and reports using MS Word, PowerPoint, and Excel, supporting system design, operational assessments, and solution development.
• Technology Research & Analysis: Research emerging technologies, conduct Analysis of Alternatives (AoA), and draft system design ideas and plans to drive innovation and continuous improvement.
• Stakeholder Engagement & Compliance: Engage with government and organizational stakeholders, execute Product Owner tasking, maintain required security clearances, and support business relationship building through frequent travel (up to 25%) and professional collaboration.

Requirements

• Detailed-Oriented individual with 8+ years of experience with DOD/DHS operational mission systems, program/project management, and technical design.
• PMP certification preferred.
• Bachelor’s degree in technical field and master’s degree in business, Program Management or similar related study and/or equivalent experience.
• Demonstrated success in project execution with strong communication and teamwork skills, effectively delivering strategic objectives under strict deadlines by coordinating operational users, engineering-adjacent teams, and executive leadership.