Lead .NET Developer

We are looking for a Lead .NET Developer to provide technical leadership for a portfolio of applications, overseeing teams, incident resolution, automation initiatives, and service improvements while aligning technology operations with business goals. This position is full-time and hybrid in Austin, TX. Only candidates not requiring sponsorship now or in the future will be considered.

Responsibilities

• Lead the architectural design and integration of .Net applications across the portfolio ensuring solutions are scalable, secure, high-performing, and aligned with business and technology roadmaps
• Provide advanced Level 3 technical support and serve as primary escalation contact for complex application issues and critical incidents
• Oversee day-to-day application operations, incident management, and service delivery activities, ensuring compliance with established Service Level Agreements (SLAs) and Operational Level Agreements (OLAs)
• Establish and enforce development standards, architectural design review, and coding best practices to ensure consistency, maintainability, and quality for system updates and releases
• Define and maintain application lifecycle management processes, including development, testing, deployment, change management, and production support activities
• Drive continuous improvement initiatives by identifying technical debt and process inefficiencies, developing and executing remediation plans
• Develop, track, and report on key technical and operational metrics, including incident trends, ticket resolution times, system availability, root cause analysis findings, and service performance indicators
• Manage technical work assignments and resource allocation, prioritizing workloads, balancing team capacity, and ensuring successful delivery of project and operational commitments
• Provide technical leadership and mentorship to developers, engineers, and support analysts, fostering knowledge sharing, professional development, and a culture of technical excellence
• Promote a collaborative, accountable, and high-performing team environment focused on innovation, continuous learning, customer satisfaction, and operational excellence

Requirements

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field, or an equivalent combination of education and relevant experience
• Proven experience supporting government agencies or public sector entities, including navigating complex stakeholder environments and compliance-driven processes
• Minimum 10 years of demonstrated expertise in .NET application development and enterprise integration with demonstrated experience performing in a technical lead role on large application development or managed services engagement
• Experience working with low-code application platforms, preferably Appian
• Hands-on knowledge of integration architecture and patterns including API-led connectivity and Enterprise Service Bus (ESB) platforms, with experience supporting solutions such as MuleSoft or similar technologies
• Proven ability to manage and support complex application portfolios comprising custom-developed systems, SaaS platforms, low-code solutions, and commercial off-the-shelf (COTS) applications
• Working knowledge of ServiceNow ITSM processes and best practices, including incident management, problem management, change management, service request fulfillment, and service catalog administration
• Experience overseeing application health and operational performance through monitoring, observability, and alerting tools, with the ability to leverage data and metrics to improve service reliability and operational outcomes
• Strong analytical, troubleshooting, and problem-solving skills, with experience resolving complex technical issues and driving root-cause analysis efforts in production environments
• Ability to assess business requirements and translate them into technical architecture and solution approaches
• Excellent communication and stakeholder management skills, with the ability to translate technical concepts into business-focused recommendations and build trusted relationships across technical and non-technical audiences

Preferred Qualifications

• Experience supporting GIS or engineering platforms like Bentley, ArcGIS, and AASHTOWare
• Experience with the Salesforce platform, including its use as a system of record for case management and licensing
• PeopleSoft COTS application experience
• SailPoint IAM management experience
• PowerBuilder experience

Pay

$175,000 - $185,000 per year. Exact compensation may vary based on several factors, including location, experience, and education.

Benefits

• Medical, dental, and vision insurance
• 401k retirement account access
• Paid time off
• Paid sick leave and/or other paid time off as provided by applicable law