Lead Mitigation Technician

Some Potential Benefits

Because Paul Davis is a franchise organization, benefits vary based on franchisee.

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Paid time off
• Training & development
• Vision insurance

Role Overview

This dual-role combines field leadership with hands-on technical work. You will lead production on-site, manage emergency mitigation services, and work side-by-side with other technicians while maintaining the highest standards of safety and professionalism.

Hours & Availability

• Standard Shift: Monday – Friday, 7:30 AM – 5:00 PM.
• Flexibility: Must participate in the mandatory weekday and weekend on-call rotation.
• Emergency Response: Willingness to assist in "all hands on deck" emergency scenarios.

Key Responsibilities

Emergency Response & Field Leadership
- Lead emergency losses including water extraction, drying services, mold remediation, and fire/smoke mitigation.
- Supervise on-site teams, assign tasks, and translate production coordinates into physical results.
- Manage job site success, ensuring full completion of the scope of work and pristine job site cleanliness.

Documentation & Communication
- Input daily documentation including photos, notes, scope sheets, and MICA entry.
- Collect field documents such as work authorizations and Certificates of Completion (COCs).
- Provide daily status updates to the Project Manager and communicate effectively with property owners, managers, and insurance adjusters.

Asset & Asset Care
- Drive company vehicles safely and report maintenance needs (e.g., check engine lights) immediately.
- Maintain clean, organized, smoke-free company vehicles and equipment.
- Manage company supplies efficiently to minimize waste and ensure tool longevity.

Candidate Requirements

Experience & Skills
- Proven experience as a Mitigation Technician with restoration documentation knowledge (Dry Logs, Scope sheets).
- Strong leadership skills with the ability to multi-task, prioritize, and direct others.
- Basic computer literacy and proficiency with smartphone apps.

Physical & Logistics
- Valid driver's license and dependable transportation to work.
- Ability to lift at least 75 pounds, climb ladders, and work in confined spaces.
- Ability to work around standard restoration chemicals without adverse reactions.
- High School Diploma or equivalent.

Performance Standards

• Compliance: All work must meet OSHA safety regulations and Paul Davis standards.
• Professionalism: Employees must remain mature, polite, and wear clean company uniforms at all times. Profanity and horseplay are strictly prohibited.
• Culture: Active participation in team meetings, continuous improvement problem-solving, and company social events.

Compensation & Career Growth

• Yearly Reviews: Compensation is evaluated annually based on your start date.
• Career Path: Promotions bring greater challenges, increased responsibility, and higher compensation.
• Paid Certifications: We fund your professional growth, offering immediate paths to IICRC certifications:
  - Water Restoration Technician (WRT)
  - Fire and Smoke Restoration Technician (FST)
  - Advanced specialized certifications as you take on more responsibility.
• Cash Compensation: $18.00 - $30.00 per hour

Additional Information

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

To Provide Extraordinary Care While Serving People In Their Time Of Need.
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement

To provide opportunities for great people to deliver Best in Class results
(if you already have a resume on Indeed)

Opportunity for Overtime
Paid Time Off
Opportunity for Advancement
Great Company Culture