Lead Membership Sales Job – Fort Collins, CO

Why You'll Love This Job

• Spavia Foothills is seeking a Lead Spa Coordinator to join our team!
• We are an independently owned and operated luxury day spa located in Fort Collins, CO.
• Spavia guests enjoy luxurious spa amenities along with a full variety of award-winning treatments.
• We provide a full variety of massage, skin care, spray tanning, full body waxing, mineral makeup, body wraps/scrubs, and now offering eyelash extensions!
• We strive to provide an exceptional experience for every guest, every visit. We couldn’t complete any of this without a strong, passionate, capable team.

Why join the Spavia family

• Advancement opportunities in leadership with the fastest-growing spa franchise in the country.
• Competitive commission / bonus payout structure / employee benefits.
• We are family: giving, respectful, team atmosphere, and fun!
• 20% of Major Medical Premiums Paid by Employer.
• Employer paid Life, Dental and Vision Insurance.
• 35% Discount on Retail Products.
• One Free Treatment a month and One Discounted Treatment.

Leadership

• Manage the team schedule for requests and maximizing weekly schedules.
• Train and mentor team members in providing an exceptional guest experience.
• Drive goals and sales quotas within retail, gift cards and membership sales.
• Motivate and drive the team to provide a 5-star exceptional experience through treatments and product offerings.

Cleanliness

• Ensure retail shelves, treatment rooms, and storage areas are always clean, tidy, and stocked.

Hiring and Training

• Assist in the hiring of new massage therapists, on-boarding, orientation, and modality training.
• Ensure Spavia Brand Standards are adhered to.

Inventory

• Maintain retail product inventory and supplies.

Community Relations

• Maintain relationships with local companies, manage donations, assist in VIP parties, and fun in-house events.

Customer Service

• Manage and record guest communications for customer services.
• Monitor point of sale system for guest transactions.

Requirements

• Minimum high school diploma.
• Self-motivated.
• Reliable, punctual, passionate and goal-driven.
• Professional, team player.
• Drug/alcohol-free.
• Articulate speaker with an ability to multitask.
• Combined education and previous customer service / administrative and retail experience is strongly desired.