Jobs · Marketing · Illinois

Lead Medical Lab Scientist, Hematology, Full-Time, Evenings

Northwestern Medicine · Chicago, IL · 4 wk ago
On-siteMarketingFull-time

Responsibilities

  • Provides technical/administrative oversight to and directs the workflow of personnel who perform laboratory tests.
  • Assists in performing assay validations, instrument correlations, calibrations.
  • Collecting and interpreting data for acceptance of new testing protocols or quality control materials.
  • Performing IT validations on new or updated testing systems or test codes according to validation protocol.
  • Assisting the department Coordinator(s) or Manager with regulatory compliance and inspection readiness.
  • Reviewing and updating department documentation and procedures.
  • Reviewing proficiency testing documentation and performing investigations as required for the follow up and corrective action process.
  • Performs all aspects of pre-analytic workflow appropriate for the laboratory to ensure orders are entered correctly, specimens collected are appropriate for the test ordered and are correctly processed/transported.
  • Verifies specimens for add on tests are available and acceptable and generates add on test orders.
  • Recognizes when fraud and abuse compliance issues require adjustments to the test order.
  • Collecting, receiving and processing of specimens.
  • Verifies specimens are correctly and completely labeled upon receipt.
  • Evaluates specimens for appropriateness and takes necessary corrective action.
  • Appropriately documents unacceptable specimens and proper notifications as needed.
  • Performs any necessary pretest specimen preparation according to protocols.
  • Transfers or ships specimens to approved testing locations according to SOPs.
  • Responsible for all aspects of analytical testing appropriate for the laboratory.
  • Maintains test system integrity.
  • Examines preventative maintenance logs on instruments/equipment in a timely fashion and follows up as needed.
  • Verifies reagents and supplies meet defined acceptability criteria upon receipt and prior to use; takes action to ensure unacceptable items are removed from use.
  • Responsible for inventory maintenance and supply ordering in designated section.
  • Performs and records all necessary quality control (QC) required for test system performance.
  • Review and evaluates QC results in designated sections and takes necessary corrective actions according to established protocol.
  • Performs evaluations of new lot numbers of QC and calibration material, establishes criteria for acceptance such as normal ranges and SD's, and Westgard or Sigma rules.
  • Performs tests.
  • Performs waived, moderate, and high complexity testing.
  • Prioritizes testing based on assignment or established priorities, completes testing within defined turn-around-times.
  • Responds effectively to changes in the workflow by coordinating a simultaneous series of tests when needed or adjusting work to incorporate STAT tests or fluctuations in work volume.
  • Exercises independent judgment in the performance of technical responsibilities.
  • Performs technical review and interpretation.
  • Develops and maintains a higher level of expertise in the specific areas of responsibility.
  • Reviews results for completeness, correctness, and consistency within defined test system.
  • Evaluates test results/reactions and provides accurate interpretations as appropriate to include correlation with, and integration of, other patient data as necessary.
  • Performs visual interpretation/identifications as appropriate.
  • Recognizes unusual test results/interpretations and complete indicated reflex testing or other follow-up actions.
  • Follows established notification protocols for critical values, a phone/fax result requests, abnormalities.
  • Evaluates instruments and test systems and makes recommendations for acquisition to senior management.
  • Evaluates and proposes updates to SOPs if necessary.
  • Troubleshoots and solves problems.
  • Recognizes when unresolved problems need to be escalated and takes necessary follow-up action.
  • Reviews pending logs and follows-up to ensure pending tests are completed or cancelled when appropriate.
  • Performs advanced troubleshooting and repair.
  • Calls for field service when necessary and is familiar with contractual terms of maintenance agreements.
  • Peer coaches/ trains staff on troubleshooting tasks.
  • Post-test specimen storage.
  • Ensures that specimens and related materials (blood, body fluids, slides, etc) are stored according to protocols for location and duration with necessary documentation.
  • Performs all aspects of the post-analytic workflow appropriate for the specific section to ensure accurate results are reported within established time frames, specimens are retained appropriately, test results and/or current status are available upon inquiry, and billed charges are correct.
  • Universal Responsibilities:
  • Ensures quality of operations.
  • Assumes delegated responsibilities in the absence of a coordinator.
  • Responsible for regulatory compliance in designated section.
  • Performs required Quality systems responsibilities including initiating Quality Investigation Reports.
  • Participates in the training of new employees.
  • Meets proficiency and competency standards of the department and assists in the competency assessment of technical and support staff.
  • Participates in new test development, validations and implementation.
  • Presents continuing education programs.
  • Assists the coordinator and manager in monitoring the operations of designated areas to ensure the service standards and financial goals are met.
  • Presents continuing education programs.
  • Contributes in developing and is responsible for implementation of technical goals and standards.
  • Information Systems:
  • Ensures integrity of Laboratory Information System by following established protocols and participating in the maintenance and enhancements of the LIS.
  • May oversee instrument computer software updates.
  • Demonstrates expertise in Information Technology; uses applications to streamline operations and facilitate service monitoring and data collection.
  • Ensures safety of operations.
  • Follows all required safety procedures, uses personal protective equipment appropriate for tasks performed.
  • Maintains clean and organized work area.
  • Provides service excellence.
  • Answers telephones when needed, using AIDET telephone etiquette.
  • Maintains patient confidentiality, including protected health information (PHI).
  • Assists patients, visitors and other contacts whenever need occurs.
  • Verifies and reports results:
  • Verifies results according to procedure.
  • Performs computer functions necessary for releasing results.
  • Generates written reports according to established protocol.
  • Reviews electronic or printed reports when applicable, recognizes problems and escalates according to protocol.
  • Amends reports:
  • Corrects erroneous reports and amends reports according to procedure.
  • Responds to inquiries:
  • Responds to requests for information according to established protocol for confidentiality and release of information.
  • Recognizes when unresolved inquiries need to be escalated and takes action.
  • Stores documents and records:
  • Stores documents and records according to established protocol.
  • Charge capture/billing:
  • Performs billing and/or enter credits for tests and services when applicable.
  • Recognizes billing problems and escalates accordingly.

Qualifications

  • Bachelor's degree in Medical Technology, Medical Laboratory Science, Clinical Laboratory Science, Chemistry, Biology, or Allied Health qualifying the applicant to take the national ASCP certifying exam.
  • If hired after 1/19/2025, must obtain Medical Laboratory Technician (MLS) (ASCP), or categorical BB, C, H, or M (ASCP) certifications or equivalent certification within 1 year of hire date.
  • 2 years of clinical lab experience in a TJC or CAP accredited laboratory.

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