Lead Medical Lab Scientist, Hematology, Full-Time, Evenings
Northwestern Medicine · Chicago, IL · 4 wk ago
On-siteMarketingFull-time
Responsibilities
- Provides technical/administrative oversight to and directs the workflow of personnel who perform laboratory tests.
- Assists in performing assay validations, instrument correlations, calibrations.
- Collecting and interpreting data for acceptance of new testing protocols or quality control materials.
- Performing IT validations on new or updated testing systems or test codes according to validation protocol.
- Assisting the department Coordinator(s) or Manager with regulatory compliance and inspection readiness.
- Reviewing and updating department documentation and procedures.
- Reviewing proficiency testing documentation and performing investigations as required for the follow up and corrective action process.
- Performs all aspects of pre-analytic workflow appropriate for the laboratory to ensure orders are entered correctly, specimens collected are appropriate for the test ordered and are correctly processed/transported.
- Verifies specimens for add on tests are available and acceptable and generates add on test orders.
- Recognizes when fraud and abuse compliance issues require adjustments to the test order.
- Collecting, receiving and processing of specimens.
- Verifies specimens are correctly and completely labeled upon receipt.
- Evaluates specimens for appropriateness and takes necessary corrective action.
- Appropriately documents unacceptable specimens and proper notifications as needed.
- Performs any necessary pretest specimen preparation according to protocols.
- Transfers or ships specimens to approved testing locations according to SOPs.
- Responsible for all aspects of analytical testing appropriate for the laboratory.
- Maintains test system integrity.
- Examines preventative maintenance logs on instruments/equipment in a timely fashion and follows up as needed.
- Verifies reagents and supplies meet defined acceptability criteria upon receipt and prior to use; takes action to ensure unacceptable items are removed from use.
- Responsible for inventory maintenance and supply ordering in designated section.
- Performs and records all necessary quality control (QC) required for test system performance.
- Review and evaluates QC results in designated sections and takes necessary corrective actions according to established protocol.
- Performs evaluations of new lot numbers of QC and calibration material, establishes criteria for acceptance such as normal ranges and SD's, and Westgard or Sigma rules.
- Performs tests.
- Performs waived, moderate, and high complexity testing.
- Prioritizes testing based on assignment or established priorities, completes testing within defined turn-around-times.
- Responds effectively to changes in the workflow by coordinating a simultaneous series of tests when needed or adjusting work to incorporate STAT tests or fluctuations in work volume.
- Exercises independent judgment in the performance of technical responsibilities.
- Performs technical review and interpretation.
- Develops and maintains a higher level of expertise in the specific areas of responsibility.
- Reviews results for completeness, correctness, and consistency within defined test system.
- Evaluates test results/reactions and provides accurate interpretations as appropriate to include correlation with, and integration of, other patient data as necessary.
- Performs visual interpretation/identifications as appropriate.
- Recognizes unusual test results/interpretations and complete indicated reflex testing or other follow-up actions.
- Follows established notification protocols for critical values, a phone/fax result requests, abnormalities.
- Evaluates instruments and test systems and makes recommendations for acquisition to senior management.
- Evaluates and proposes updates to SOPs if necessary.
- Troubleshoots and solves problems.
- Recognizes when unresolved problems need to be escalated and takes necessary follow-up action.
- Reviews pending logs and follows-up to ensure pending tests are completed or cancelled when appropriate.
- Performs advanced troubleshooting and repair.
- Calls for field service when necessary and is familiar with contractual terms of maintenance agreements.
- Peer coaches/ trains staff on troubleshooting tasks.
- Post-test specimen storage.
- Ensures that specimens and related materials (blood, body fluids, slides, etc) are stored according to protocols for location and duration with necessary documentation.
- Performs all aspects of the post-analytic workflow appropriate for the specific section to ensure accurate results are reported within established time frames, specimens are retained appropriately, test results and/or current status are available upon inquiry, and billed charges are correct.
- Universal Responsibilities:
- Ensures quality of operations.
- Assumes delegated responsibilities in the absence of a coordinator.
- Responsible for regulatory compliance in designated section.
- Performs required Quality systems responsibilities including initiating Quality Investigation Reports.
- Participates in the training of new employees.
- Meets proficiency and competency standards of the department and assists in the competency assessment of technical and support staff.
- Participates in new test development, validations and implementation.
- Presents continuing education programs.
- Assists the coordinator and manager in monitoring the operations of designated areas to ensure the service standards and financial goals are met.
- Presents continuing education programs.
- Contributes in developing and is responsible for implementation of technical goals and standards.
- Information Systems:
- Ensures integrity of Laboratory Information System by following established protocols and participating in the maintenance and enhancements of the LIS.
- May oversee instrument computer software updates.
- Demonstrates expertise in Information Technology; uses applications to streamline operations and facilitate service monitoring and data collection.
- Ensures safety of operations.
- Follows all required safety procedures, uses personal protective equipment appropriate for tasks performed.
- Maintains clean and organized work area.
- Provides service excellence.
- Answers telephones when needed, using AIDET telephone etiquette.
- Maintains patient confidentiality, including protected health information (PHI).
- Assists patients, visitors and other contacts whenever need occurs.
- Verifies and reports results:
- Verifies results according to procedure.
- Performs computer functions necessary for releasing results.
- Generates written reports according to established protocol.
- Reviews electronic or printed reports when applicable, recognizes problems and escalates according to protocol.
- Amends reports:
- Corrects erroneous reports and amends reports according to procedure.
- Responds to inquiries:
- Responds to requests for information according to established protocol for confidentiality and release of information.
- Recognizes when unresolved inquiries need to be escalated and takes action.
- Stores documents and records:
- Stores documents and records according to established protocol.
- Charge capture/billing:
- Performs billing and/or enter credits for tests and services when applicable.
- Recognizes billing problems and escalates accordingly.
Qualifications
- Bachelor's degree in Medical Technology, Medical Laboratory Science, Clinical Laboratory Science, Chemistry, Biology, or Allied Health qualifying the applicant to take the national ASCP certifying exam.
- If hired after 1/19/2025, must obtain Medical Laboratory Technician (MLS) (ASCP), or categorical BB, C, H, or M (ASCP) certifications or equivalent certification within 1 year of hire date.
- 2 years of clinical lab experience in a TJC or CAP accredited laboratory.