Lead Medical Assistant | UF Health Heart & Vascular | Day Shift | Full-time

Responsibilities

• Performs all Medical Assistant functions.
• Participates as an active care team member in the coordination of patient care.
• Implements and provides appropriate clinical support in conjunction with the planned activities of the ambulatory setting.
• Aids in personnel and payroll functions for assigned personnel, including participating in the hiring process, training process, and continuous coaching and feedback for the staff in relation to their performance.
• Ensures appropriate budgetary standards are implemented for labor and supply monitoring.
• Ensures compliance of regulatory and organizational policies and procedures with the clinical staff, and recommends changes in policies and procedures as identified.
• Participates in regulatory and proficiency checks for quality management and accreditation requirements.
• Implements and monitors process for testing result maintenance of all tests/referrals made to other departments for physician staff.
• Institutes and maintains a high level of customer service in the back office area in regards to patient, physician and inter-departmental contact made in person or by telephone.
• Participates in performance improvement projects.

Qualifications

• 2+ years experience in a physician office required.
• 1+ year Medical Assistant experience in same or similar specialty required.
• High School Diploma or GED equivalent required.
• Certified Medical Assistant (CMA) required at time of hire.
• Registered Medical Assistant – Nationally Certified preferred at time of hire.
• Basic Life Support (BLS) required at time of hire.