Lead Medical Assistant- (Raleigh, NC)
Alignment Health · Wake County, NC · 1 mo ago
Healthcare$45k–$67k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID. Remove boilerplate (EEO, scam warning, etc). Keep substantive info.
We need to parse the posting.
First paragraph: "Alignment Health is breaking the mold..." This is about the company/mission. Could be "About the role"? Actually it's about the company. Could be "About the role" or maybe "About the company". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can put the introductory description under About the role.
Then responsibilities: "The onsite Medical Assistant Lead is responsible for completing all of medical assistant duties with a high demonstrated competency in addition to managing patient flow on the floor. Additional duties such as reporting, inventory management and training of new staff may also be delegated to Lead MA." Then list of duties: bullet list under "General Duties/Responsibilities Lead MA Responsibilities:" and "Medical Assistant Duties". We'll combine into a Responsibilities section with
- .
Then Experience, Education, Training, Specialized Skills, Licensure, Other, Work Environment, Essential Physical Functions, etc. Those map to Requirements, Qualifications, Skills maybe.
We need to decide sections: Requirements (maybe experience, education, training). Qualifications (maybe certifications). Skills (specialized skills). Benefits (none given). Pay (yes we have Pay Range). Schedule (none given). So we will include About the role, Responsibilities, Requirements, Qualifications, Skills, Pay. Possibly also Benefits if none, skip. Schedule skip.
We must not include sections with placeholder like "commensurate with experience". Not present.
We need to preserve all substantive info; do not invent or summarize away detail. So we need to include all details from the posting, but we can group them.
Let's extract content:
About the role (intro):
"Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together."
That's the intro.
Responsibilities:
- The onsite Medical Assistant Lead is responsible for completing all of medical assistant duties with a high demonstrated competency in addition to managing patient flow on the floor.
- Additional duties such as reporting, inventory management and training of new staff may also be delegated to Lead MA.
Then list:
Lead MA Responsibilities:
- Assists in training new medical assistants as assigned by supervisor
- Assists in completing weekly/monthly reports such as infection control logs, administrative reports, etc.
- Oversee the day-to-day clinic operations
- Manages patient flow including assisting with timely processing of all patients from checking in to checking out.
- Assists operations manager in managing supply inventory for medical and office supplies
- In absence of manager, be point of contact for team
- Participates in process improvement activities for the team and provide guidance on best practices
Medical Assistant Duties:
- Completes all basic patient intake with demonstrated competency.
- Completes all patient check in functions including eligibility verification, appointment scheduling, confirmation, arrival of member within the EMR system and checkout.
- Completes HEDIS and all other clinical alerts tasked to a medical assistant role per protocols including management of home monitoring systems if applicable
- Delivers on excellent customer service for every member including assisting with care coordination needs such referrals, enrollments in chronic disease management programs, etc.
- Facilitates member concerns, complaints or coordination needs regarding services at Alignment clinics, primary physician’s offices, any network provider or with health plan.
- Other duties as assigned.
We'll combine into a single
- list.
Requirements:
Experience: Minimum Requirements: Required: 3 years of experience as a Medical Assistant preferably in a physician office including working knowledge of managed care. Preferred: Experience working with Medicare population preferred. Experience working with internal medicine offices
Education: Required: High School Diploma or GED. Training: Required: Medical Assistant from an accredited school of training required. Preferred: LVN/LPN or other higher nursing certifications accepted as well.
We could put these under Requirements.
Qualifications:
Licensure: Required: MA Certification or LVN/LPN Certification. CPR/First Aid Certification
Maybe also "Other: Preferred: Bi-lingual (English/Spanish) preferred, but not required." That could be under Skills or Qualifications.
Skills:
Specialized Skills: Required: Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution. Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
Also maybe "Other: Preferred: Bi-lingual (English/Spanish) preferred, but not required." Could be under Skills.
Pay:
Pay Range: $44,987.00 - $67,480.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
We should keep that sentence.
We must not include boilerplate: EEO, scam warning, etc. Also remove duplicated lines like "Essential Physical Functions:" repeated twice. We need to keep substantive info: Work Environment and Essential Physical Functions. Are those considered Requirements? Possibly they could be under Requirements or maybe a separate section like "Working Conditions". But the allowed headings are limited; we could put them under Requirements or maybe under Skills? But they are not skills. Could be under Requirements as part of job requirements. The instruction: "Prefer a few substantive sections over many thin ones." So we could incorporate Work Environment and Essential Physical Functions into Requirements section as bullet points.
We must not invent or summarize away detail. So we need to include those details exactly as given.
Let's extract Work Environment and Essential Physical Functions:
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee will be required to travel to other locations away from his/her home location(s) and/or patient homes.
Note that this appears twice duplicated; we should include once.
We'll include these under Requirements as bullet points maybe.
Now we need to output HTML fragment only, no /, no markdown fences.
We'll structure:
- ... each bullet ...
- Experience: Required: 3 years of experience as a Medical Assistant preferably in a physician office including working knowledge of managed care. Preferred: Experience working with Medicare population preferred. Experience working with internal medicine offices
- Education: Required: High School Diploma or GED.
- Training: Required: Medical Assistant from an accredited school of training required. Preferred: LVN/LPN or other higher nursing certifications accepted as well.
- Licensure: Required: MA Certification or LVN/LPN Certification. CPR/First Aid Certification
- Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee will be required to travel to other locations away from his/her home location(s) and/or patient homes.
- Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
- Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors.
- Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly
- Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution.
- Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
- Preferred: Bi-lingual (English/Spanish) preferred, but not required.
- for lists,
for prose. We used
for intro and pay. Good. Now ensure we didn't miss any details: The intro includes "Together." at end; we included. Responsibilities: we included the initial sentence about Lead MA responsibilities and additional duties, plus the bullet list. We need to ensure we captured "Assists in training new medical assistants as assigned by supervisor" etc. Yes. We captured "Assists in completing weekly/monthly reports such as infection control logs, administrative reports, etc." Yes. "Oversee the day-to-day clinic operations" Yes. "Manages patient flow including assisting with timely processing of all patients from checking in to checking out." Yes. "Assists operations manager in managing supply inventory for medical and office supplies"
About the role
... intro ...
Responsibilities
Requirements
Skills
Pay
Pay Range: $44,987.00 - $67,480.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
We should not include Benefits or Schedule sections. Check for any duplicated content: We have included all substantive info. Check that we didn't include boilerplate: We omitted EEO, scam warning, etc. Check that we didn't repeat job title as heading: we didn't. Check that we didn't put Job ID/requisition numbers: none. Check that we didn't include placeholder like "commensurate with experience": none. Check that we didn't create Benefits or Schedule sections: we omitted. Now ensure we usedfor section headings,