Lead Medical Assistant, Primary Care & Urgent Care - Full-Time, Days

About the Role

Join UChicago Medicine Medical Group as a Lead Medical Assistant at our Dearborn Station clinic. This 100% onsite position supports both Primary Care and Urgent Care teams, requiring you to be based in the greater Chicagoland area. The clinic offers comprehensive primary care for families, including family medicine, internal medicine, obstetrics and gynecology, and general pediatrics.

Responsibilities

• Performs clinical care, including taking vitals, conducting lab tests, administering immunizations, providing urgent care, and maintaining equipment.
• Provides clinical support and leadership for faculty and staff, coordinating with providers to enhance patient care quality.
• Creates daily staff schedules, manages clinical assignments, and performs quality audits on medical assistant rooming and charting processes.
• Acts as an informal leader in staff meetings and collaborates with leadership to implement new policies, procedures, and workflows.
• Leads the orientation of new clinical employees and participates in continuous quality improvement projects.
• Assists with data collection and shares responsibility for the MDI board.
• Promotes teamwork and a positive work environment through sincere interactions with providers, staff, and families.
• Owns and resolves service recovery with internal and external clients.
• Leads staff during emergencies, ensuring awareness and adherence to emergency procedures.
• Performs other duties as assigned.

Requirements

• A completed High School diploma or equivalent from an accredited body.
• One year of experience with the UChicago Medicine health system.
• Knowledge and skills necessary to provide care appropriate to patients in the clinic.
• Completion of a certified/registered program for medical assistants recognized by the American Heart Association or American Red Cross.
• A current certificate of cardiopulmonary resuscitation (CPR) training.

Schedule

• Full-Time (1.0 FTE).
• Shift: Days - 7:50 am to 5 pm, with one late day per week and one Saturday per month (7:50 am to 12 pm).
• Work Location: Onsite at Dearborn Station.

Benefits

UChicago Medicine offers a full complement of benefits for eligible roles. Review the options at Benefits - UChicago Medicine.

Pay

The pay range reflects the anticipated wage or salary for the position, based on full-time equivalent (1.0 FTE) and current market data. Compensation at hire varies based on candidate qualifications, experience, and organizational considerations such as internal equity.

About Us

Since 1899, UChicago Medicine has been at the forefront of medical innovation, providing superior healthcare with compassion. We are committed to advancing medical knowledge, serving community health needs, and fostering a collaborative environment. Join us in enriching human life and pursuing excellence.