Lead Medical Assistant - Family Medicine - Encinitas (#10745527)

Responsibilities

• Assist in the supervision of work and performance of clinic staff including reception, medical assistants, and other support staff, as instructed, including input for performance reviews and corrective action plans as needed
• Work with clinic leadership team to ensure Medical Assistants on site are supported
• Oversee and train new and existing staff along with Supervisor(s) and Clinic Manager
• Review of support clinic schedule to ensure orders are in place prior to patient appointments
• Serve as a backup for Vaccine Coordinator, attend related meetings and training sessions for support
• Attend site leadership meetings, present, and provide updates to staff during monthly meetings
• Aid in clinic scheduling problem solving, patient wait times, and other areas of concern to increase efficient and quality services
• Collaborate with clinic staff on programs to improve patient outcomes. Assist in organizing and participating in quality improvement activities using the PDSA model to improve systems/services
• Provide back up support for the medical assistant team, which includes all functions of a medical assistant
• Cook up the inventory, ordering and supply stock maintenance of medical supplies
• Process staff and patient incoming calls, faxes, and inquiries
• Aid LVN and RN in maintaining protocols for licensing requirements (title XXII) or grants
• Verify accurate chart prep before patient visits
• Maintain supply inventory in exam rooms and back office and ensure that they are neat and clean
• Manage daily sterilization of instruments and maintain appropriate logs
• Show patients to examination rooms and prepare them for examination by performing preliminary physical tests; and taking blood pressure, height, weight, and temperature
• Record patients' medical history, vital signs, and information such as test results in the Electronic Health Records (EHR) system
• Assist medical staff in examining and treating patients, handing them instruments and materials, or performing such tasks as giving injections and removing sutures

Qualifications

• A high school diploma or equivalent
• Graduate of an accredited Medical Assistant Program
• Three (3) years’ Medical Assistant experience
• One (1) year experience with documentation in an EHR system
• Knowledge of medical terminology, medical laboratory procedures and healthcare operations and workflow

Preferred Qualifications

• An associate degree in health science, allied health or related field
• Bilingual in English and Spanish (may be required in some clinics)
• X-Ray Technician Certificate (for clinics with x-ray services)
• Phlebotomy