Lead Maintenance Technician - McDermott Park

About the role

TAM Residential is dedicated to maximizing the value of every property and delivering above-market returns for our clients. The Lead Maintenance Technician plays a key role in ensuring the safety, functionality, and overall appearance of the community.

Responsibilities

• Oversee and complete resident service requests within 24 hours when possible.
• Remain on-call 24/7 in accordance with schedule, handling resident and property emergencies (e.g., fire, flood).
• Perform routine inspections of property systems and areas (A/C units, roofs, stairs, parking, laundry facilities, lighting, walkways, trash enclosures).
• Maintain storage and maintenance shops with monthly inventory and organization.
• Provide guidance and train maintenance staff, porters, and groundskeepers.
• Ensure proper upkeep of pools, playgrounds, and recreational areas.
• Inspect and prepare vacant apartments for move-in readiness (minimum of 5 per week).
• Travel to other TAM Residential communities as needed.
• Assist with resident events, posting notices, and marketing materials.
• Respond to resident and property emergencies following safety rules and procedures.
• Maintain and enforce TAM Residential safety standards.
• Ensure all chemicals are stored properly according to manufacturer and company guidelines.
• Maintain MSDS (Material Safety Data Sheets) for all products used.
• Conduct weekly property inspections with the Community Manager and update preventative maintenance list.
• Supervise use of tools, hardware, equipment, and cleaning supplies to ensure safe practices.

Qualifications

• Previous experience in apartment maintenance required.
• HVAC certification required.
• CPO certification is required.
• Proficiency with maintenance tools, equipment, and repair techniques.
• Strong organizational and time management skills to prioritize work orders and projects.
• Strong attention to detail and ability to meet deadlines.
• Ability to lead, train and mentor maintenance staff and delegate tasks effectively.
• Ability to assess maintenance issues and determine appropriate solutions.
• Ability to prioritize tasks and manage time effectively.
• Ability to communicate clearly with residents, vendors, and team members.
• Ability to handle resident concerns professionally and with a customer service mindset.

Skills and Abilities

• Knowledge of building systems including HVAC, plumbing, electrical, carpentry, appliance repair and general construction.
• Proficiency using hand tools and power tools safely and effectively.
• Basic computer skills for completing work orders, tracking inventory and communicating with vendors.
• Ability to manage a physical workload safely and effectively.
• Ability to lead, train and mentor maintenance staff and delegate tasks effectively.
• Ability to assess maintenance issues and determine appropriate solutions.
• Ability to prioritize tasks and manage time effectively.
• Ability to communicate clearly with residents, vendors, and team members.
• Ability to handle resident concerns professionally and with a customer service mindset.