Lead Maintenance Technician

SUMMARY

We are seeking a dedicated Lead Maintenance Technician to join our team and oversee the upkeep of our multi-family apartment community in Cleveland, OH. This is a hands-on role where you will play a key part in ensuring the property remains in top condition, maximizing efficiency, and minimizing costs.

RESPONSIBILITIES

The Lead Maintenance Technician holds various responsibilities and authority, including:

• Maintaining a professional, courteous, knowledgeable, and helpful attitude with residents and fellow employees. Promoting this attitude with all personnel.
• Assisting residents with problems and requests to the best of their ability and within the limits of their authority.
• Ensuring curb appeal of the building's exterior and common areas.
• Continuously supervising maintenance and personnel, taking action to improve the property's appearance and addressing deferred maintenance promptly. Establishing daily employee goals and providing clear instructions.
• Ensuring full-time employees adhere to scheduled work hours and monitoring compliance with company policies.
• Discussing employee performances with the property manager, and initiating possible written reprimands or dismissal if necessary.
• Presenting improvement project ideas and labor needs to the Regional Manager and Facilities Manager as appropriate.
• Completing all maintenance requests, tracking progress, and ensuring proper completion and paperwork submission.
• Scheduling contractors, overseeing completed work, and managing building emergency on-call duties.
• Cover building emergency on-call as scheduled.
• Assisting in apartment inspections with the property manager and periodically reviewing maintenance work quality.
• Collaborating with contractors while prioritizing resident safety and ensuring work is done according to relevant policies.
• Completing associated work as needed, such as cleaning, painting, and repairing vacant apartments.
• Check and repair fixtures to ensure proper functionality.
• Ensuring units are made ready within 3-5 days of move-out.

Other duties as assigned.

REQUIREMENTS

• 4+ years experience in multifamily property maintenance or related field required.
• High school diploma or GED required.
• Additional vocational or technical training preferred.
• Proven experience in various aspects of building maintenance including plumbing, electrical, painting, HVAC, and appliance repair.
• Strong leadership and supervisory skills to manage a maintenance team effectively.
• Excellent communication skills for interaction with residents, employees, property managers, and contractors.
• Able to prioritize and manage multiple tasks efficiently.
• Hands-on expertise in general maintenance tasks and equipment.
• Knowledge of safety regulations and guidelines pertaining to property maintenance.
• Familiarity with accounting software preferred (Yardi & Nexus strongly preferred)
• Proficient in Microsoft Office – Excel, Outlook, Word
• Organizational and time-management skills

COMPENSATION & BENEFITS

Starting pay rate $26.00 - $28.00 per hour
Medical, dental, vision, and other ancillary plans
100% employer-paid life insurance policy and long-term disability coverage
401k participation after 1 year, with employer matching
Paid time off: holidays, and PTO to support work-life balance

Why Build Your Career with RHM Real Estate Group?

At RHM Real Estate Group, we are a dynamic and rapidly growing real estate firm that invests, develops, and manages multi-family and commercial properties. Our diverse portfolio includes both market-rate and affordable housing, as well as commercial real estate. We are dedicated to fostering a culture of teamwork, integrity, and commitment.

RHM Real Estate Group is an equal opportunity employer.

All applicants will be considered for employment without regard to age, marital, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.